Safeway

4.1
722 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 900 Diablo Ave, Novato, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (415) 898-1503. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
900 Diablo Ave, Novato, CA
94947, United States

Hours

Reviews

4.1
722 reviews
5 stars
373
4 stars
194
3 stars
78
2 stars
23
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with unhelpful staff and long wait times at checkout.

Product Quality

Mixed reviews on product quality; some praised fresh produce and bakery items, while others reported expired goods and damaged products.

Pricing

Customers expressed dissatisfaction with high prices, especially compared to competitors, and noted recent price increases.

Store Condition

The store is undergoing remodeling, leading to confusion and difficulty finding items, but some customers appreciated the cleanliness and layout.

Staff Friendliness

While some customers found staff to be friendly and helpful, others reported rude and unprofessional behavior.
  • MS
    Mike Silva
    Nov 11, 2025
    5.0
    The night staff is awesome,as I did all my shopping after leaving work from a swing shift. Friendly, very helpful and absolutely a pleasure to be around. Also this particular store generally has fresh produce and fruits too.
  • MR
    Marinwood Resident
    Nov 9, 2025
    5.0
    This store, especially their Drive Up & Go, is top notch under the tutelage of Director Manager Chris. He is extremely personable and accommodating- a very hands on Manager who makes sure Customer satisfaction a priority. You rarely even see the manager in most stores- Much less working alongside the employees. All should follow his example. A definite breath of fresh air. Thanks Chris! 🫶🏻
  • TM
    Theodore Mack
    Oct 4, 2025
    5.0
    Good place to get groceries
  • BA
    Basir Arefizada
    Sep 19, 2025
    1.0
    Don't go here, it's a waste of your money, they don't understand anything at all.
  • CB
    Cheslava Burke
    Sep 12, 2025
    1.0
    Nice layout, good variety, 5 min drive from my house...BUT....bought yesterday cookies for my child, grabbed from the shelf without paying too much attention, when came home realized it's over a month after the expiry date...No internal control? very disappointed

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!