Panera Bread

3.9
291 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Novato is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
132 Vintage Way, Novato, CA
94945, United States

Hours

Reviews

3.9
291 reviews
5 stars
135
4 stars
76
3 stars
36
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude behavior and poor management.

Food Quality

Many customers enjoyed the food, particularly the soups and sandwiches, but there were complaints about bland flavors and inconsistent quality.

Cleanliness

Several reviews highlighted issues with dirty tables and bathrooms, indicating a need for better cleanliness standards.

Pricing

Customers frequently mentioned that prices are high relative to the quality and portion sizes, leading to perceptions of being overpriced.

Atmosphere

The ambiance received positive remarks for being inviting and comfortable, although some noted it was marred by staff behavior and cleanliness issues.
  • IP
    Ilya Perry
    Nov 3, 2025
    5.0
    Good customer service by manager. She showed me how to redeem my birthday reward and talked about the Panera rewards card.
  • IG
    Iris G
    Sep 14, 2025
    5.0
    Fast service and really delicious food. Staff were all very kind. Would recommend this place.
  • DL
    Donna Landazuri
    Aug 13, 2025
    4.0
    We love Panera and think there should be more up Rt. 5. Today’s visit gets a 2 for atmosphere because Manager Victoria berated an employee where we could hear her. The other employees were embarrassed and I felt awful for them. It seemed Victoria had a valid complaint about how something had been washed, but her manner of teaching staff needs to be private and delivered in a way that inspires them instead of shaming.
  • CR
    Caleb Real
    Aug 6, 2025
    5.0
    Free pickle
  • GL
    george lang
    Jun 23, 2025
    5.0
    I wish they had another one of these in southern Marin. The food is really good good balance meals. The prices are right you can drop in for a bowl of soup or go nuts with handmade sandwiches. There’s lots of desserts very easy to access very quick service.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Novato accept reservations?

No, Panera Bread in Novato does not accept reservations.

What are the operating hours for Panera Bread Novato?

Panera Bread Novato is open Monday to Friday from 6:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.