Brand Certified
McDonald's
3.5(606 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7340 Redwood Hwy, Novato, CA
94947, United States
Certified by McDonald's • Mar 01, 2026
(415) 897-6101
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
606 reviews
5 stars
227
4 stars
111
3 stars
112
2 stars
49
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attention to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and failure to follow specific requests.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms and dining areas.
Staff Attitude
Mixed feedback on staff attitude; while some praised friendly service, others noted rudeness and unprofessional behavior.
Efficiency
Customers experienced long wait times and inefficiencies, particularly during drive-thru and curbside orders.
- EDEileen t (Eileen Dervisevic)Feb 20, 20261.0This is a franchise and charges more on products than corporate owned in same area. ie a hit medium latte w an extra shot was almost $8! Corporate owned in a more expensive marin county location is half the price ($4.19!) shameful
- RARhi AnnonJan 22, 20261.0No one else in the drive thru. 10:15am 1/22/26 I said sausage egg AND CHEESE three times. Please and Thank You. You guys suck.
- MFMatthew FaheyDec 1, 20255.0Fast food
- JJJohnNov 28, 20251.0Worst McDonald every seen
- DMDavid MoselyNov 11, 20253.0Several of my visits here were ruined by laughing, horse-playing people snd it was reflected in the service. On my last visit, Sat, November 8 around 5:30pm me and my sister, who is a regular morning customer ordered a med Carmel frappe and med Coke at the drive-thru. When a young man who was working the windows handed my sister her frappe, one side of the cup was covered in Carmel which also covered her hand and made a mess of her and her steering wheel. With all of the goofing off, and limited English that is spoken at this location I can't help but to wonder if this was done deliberately for a laugh that they could share. There should be at least one RESPONSIBLE ADULT on duty at all times with each shift to help put an end to the buffoonery there.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 7340 Redwood Hwy, Novato?
McDonald's is open daily from 6:00 AM to 10:00 PM.
What are the delivery service hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 10:30 PM.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the drive-thru is open daily with hours generally from 5:00 AM to midnight. On Friday and Saturday, it remains open until 12:30 AM.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android platforms.
What payment options does McDonald's accept at this location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup and other services?
Yes, this location offers curbside pickup, McDelivery, mobile ordering, mobile offers, gift cards, drive-thru service, and free WiFi.
What are some nearby dining options to McDonald's at 7340 Redwood Hwy?
Nearby dining options include Dennys (a diner), L&L Hawaiian Barbecue, Chez Pierre Restaurant, Smashburger, Peet's Coffee, Local Kitchens, Taqueria Mi Pueblo III, Chipotle Mexican Grill, and Mi Pueblo Taqueria.
Are there public transit options near this McDonald's location?
Yes, the Golden Gate Transit Bus Stop #697 is nearby, which can help customers access the location via public transportation.
What nearby businesses or services might customers find useful around McDonald's?
Nearby useful services include Mary Liebig, Realtor, Pinnacle Home Loans, Z-Ultimate Self Defense Studios, Novato Police Department, Columbia Bank, Umpqua Bank, Local Fix Garage Doors Novato, Guarantee Garage Doors, Intoxalock, Roto-Rooter, Apollo Roofing Company, Hamilton's Automotive, Downtown Novato Business Association, and City of Novato - City Government.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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