Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
862 reviews
5 stars
332
4 stars
176
3 stars
172
2 stars
59
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others complained about overcooked or incorrect orders.
Cleanliness
Cleanliness received positive feedback, particularly regarding the dining area and restrooms, although some noted issues with bathroom sanitation.
Drive-Thru Issues
Frequent complaints about drive-thru hours being inaccurate and service delays, with some customers unable to place orders.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs for basic items and unexpected charges.
- VIVlad A. Ionescu1 day ago2.0Good spot, but the machines are constantly beeping throughout the place, and it makes it hard to eat in or to even speak through the drive through intercom.
- NNNataschiaSep 21, 20255.0Mobile app at this place all the time never anything for me to complain about
- JOJimmy OleaSep 7, 20255.0Good food 🤤
- HMHeidi MJul 21, 20255.0It’s McDonald’s… it’s pretty standard. Food was the same quality as every other McDonald’s I’ve experienced. The staff were polite even when the guy behind me in line was a jerk.
- OQOmar QuirozJul 9, 20255.0Buena atención de comida rápida.
Frequently Asked Questions About McDonald's
What are the regular dine-in operating hours for this McDonald's location in Novato?
The dine-in hours are from 6:00 AM to 10:00 PM every day of the week.
What hours does the drive-through service operate at this McDonald's?
The drive-through is open daily from 4:00 AM until 2:00 AM the following day.
Is delivery service available and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery options?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What nearby locations can help customers find this McDonald's?
This McDonald's is near notable places like Courtyard By Marriott hotel, US Bank, and Marin Airporter - Novato bus station, which can help customers orient themselves or plan visits before or after dining here.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes ZENSHI Handcrafted Sushi, Super Duper Burgers, Tavern Italian Kitchen, World Famous Hotboys Chicken, Sonoma Latina Grill, and Yogen Fruz.
What local services and amenities are near this McDonald's?
Nearby amenities include banks like US Bank and U.S. Bank ATM, grocery at Safeway, coffee at Starbucks, locksmith services like KeyMe Locksmiths and minuteKEY, plus pharmacies and pet stores.