Brand Certified
McDonald's
3.6(882 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5600 Nave Dr, Novato, CA
94949, United States
Certified by McDonald's • Mar 01, 2026
(415) 506-0102
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
882 reviews
5 stars
340
4 stars
180
3 stars
176
2 stars
60
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.
Food Quality
While some customers enjoyed hot and fresh food, others experienced issues with undercooked or cold items.
Cleanliness
The cleanliness of the restaurant varied, with some praising the cleanliness while others reported dirty restrooms and unsanitary conditions.
Pricing
Many customers found the prices to be high for fast food, with complaints about hidden charges and expensive items.
Drive-Thru Issues
Several reviews mentioned problems with the drive-thru hours and service, including early closures and order inaccuracies.
- JSJohnathan Logan Sr2 days ago5.0Thoroughly enjoyed my Quarter Pounder with Cheese Deluxe Combo
- DSDreamer solobolodreamzFeb 24, 20261.0Crazy $5 for large fries. Then they handed me a medium in drive thru- I always check watched them put the fries from medium into a “large bag” 🤨🤔🧐🤨🤨. Same fries. Didn’t add more . I’m sure that’s why they do bags.
- TWThomas WrightFeb 16, 20264.0No, I don’t want to use your mobile app today.
- DGdaniel garciaFeb 14, 20262.0Rude workers slow service
- ACAlice ChangJan 31, 20265.0Most service oriented McD’s I’ve ever been to! Mobile ordered from 5 minutes away. Food was ready and fries were hot! Docked 1 star for warm double cheeseburger (I like it hotter). Very pleasant servers. Manager wiped down empty tables. I’m impressed!
Frequently Asked Questions About McDonald's
What are the regular dine-in operating hours for this McDonald's location in Novato?
The dine-in hours are from 6:00 AM to 10:00 PM every day of the week.
What hours does the drive-through service operate at this McDonald's?
The drive-through is open daily from 4:00 AM until 2:00 AM the following day.
Is delivery service available and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery options?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What nearby locations can help customers find this McDonald's?
This McDonald's is near notable places like Courtyard By Marriott hotel, US Bank, and Marin Airporter - Novato bus station, which can help customers orient themselves or plan visits before or after dining here.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes ZENSHI Handcrafted Sushi, Super Duper Burgers, Tavern Italian Kitchen, World Famous Hotboys Chicken, Sonoma Latina Grill, and Yogen Fruz.
What local services and amenities are near this McDonald's?
Nearby amenities include banks like US Bank and U.S. Bank ATM, grocery at Safeway, coffee at Starbucks, locksmith services like KeyMe Locksmiths and minuteKEY, plus pharmacies and pet stores.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website