Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
2,136 reviews
5 stars
1,078
4 stars
417
3 stars
285
2 stars
121
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, missing items, and incorrect orders, indicating a need for improved service efficiency and accuracy.
Staff Performance
While some employees received praise for their friendliness and attentiveness, others were noted for being rude or unprofessional, suggesting inconsistency in staff behavior.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with several reviews highlighting dirty dining areas and play zones.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning stale or old-tasting items, and inconsistent preparation.
Positive Experiences
Despite the issues, some customers reported positive experiences, particularly with specific staff members who provided excellent service.
- CBChris BrunstónOct 30, 20251.0Terrible experience. Placed a mobile order, came to pick it up. Was told go to spot 2, waited 25-30 minutes. Nothing. Went inside, looked like a shift change and my order was missing. Manager looked at my receipt and just walked away to deal with other guests and drive thru. Never even got my food as they focused on other orders they kept messing up.
- AVAlfredo López VelezOct 29, 20255.0I did receive good service much attention im back
- NJNunez JimenezOct 25, 20251.0They always forget an item in the order for curbside always end up going inside restaurant happened the 4 times I been here
- JJJeffreyOct 24, 20255.0Sir awesome cloutstanding all loan started its fall down under bosses coattales that won't tell
- XRXavier RodriguezOct 17, 20251.0Really disappointing experience. I tried to redeem a Monopoly prize and asked three employees for help, but none spoke English. After waiting so long in line, my phone screen timed out and I lost the prize. I spent all that time for nothing — McDonald’s should make the process easier and train staff to help customers better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 12510 Norwalk Blvd?
McDonald's is open daily from 5:00 AM to midnight, with delivery available from 5:00 AM to 11:45 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 12510 Norwalk Blvd has a drive-thru open daily from 5:00 AM to midnight.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android, with direct download links provided.
Where can I find the full menu for this McDonald's?
The full menu is available online at McDonald's official website: https://www.mcdonalds.com/us/en-us/full-menu.html
Are there nearby fast food options besides this McDonald's?
Nearby fast food options include another McDonald's, Jack in the Box, Wendy's, Pizza Hut, and ExtraMile convenience store with fast food.
What nearby automotive services can help if my car needs repairs or tires?
Nearby automotive services include American Tire Depot, Firestone Complete Auto Care, and AMERICAN TIRE DEPOT - NORWALK for tire and repair needs.
Are there any nearby financial services and ATMs near this McDonald's?
Yes, you can find L.A. Financial Credit Union, Bank of America Financial Center, Bank of America ATM, and LibertyX Bitcoin ATM close to this location.
What other dining options are available near this McDonald's for variety in cuisine?
Nearby dining options include Frantone's Italian Restaurant, Tacos La Bomba Mexican Restaurant, Applebee's Grill + Bar, Wood Grill Buffet, and CAVA Mediterranean Restaurant.