McDonald's

3.6
1924 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12602 Alondra Blvd, Norwalk, CA
90650, United States

Hours

Reviews

3.6
1,924 reviews
5 stars
770
4 stars
401
3 stars
263
2 stars
129
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant issue with service quality.

Operational Hours

Many reviews highlighted that the location is not open 24 hours as advertised, causing frustration among customers.

Food Quality

Several customers complained about cold or stale food, with some mentioning issues like missing items and incorrect orders.

Customer Experience

There were mixed reviews on customer service, with some praising individual staff members while others reported consistently poor experiences.

Cleanliness

Multiple customers noted unsanitary conditions, particularly in the dining area and restrooms, raising concerns about overall cleanliness.
  • RR
    rudy
    1 day ago
    1.0
    Long wait for food, jesus......
  • TM
    Terry Mna
    Oct 23, 2025
    1.0
    Terrible terrible terrible
  • JL
    Junior L
    Oct 21, 2025
    1.0
    Really slow don't come if your in a hurry
  • RM
    RUTH MARQUEZ
    Oct 20, 2025
    1.0
    El día jueves 16 de octubre alrededor de las 6:10 de la mañana decidí pasar a Macdonals a comprar un desayuno ,cuándo llegué en la fila del drive-thru había muchos carros en espera ...por lo que decidí entrar al comedor y pedir ahí mi comida pero cuándo llegué a la puerta aún permanecía cerrada ....un empleado me vio y fue a quitar la llave a la puerta pero lo hizo de manera "ruda" pues no tuvo la educación de abrirme la puerta para que yo entrará puesto que ya debería a las 6:00 am estar abierta ...solo quitó la llave y se dio la vuelta ...entré y de la misma manera ruda me dijo "que solo podía ordenar en las pantallas yo sola ...nunca había utilizado ese método así que lo hice y me dirigi a pagar cuando el me vio parada enfrente para pagar siguio con esa misma forma ruda de atenderme....definitivamente jamás volveré a visitar éste lugar ...el nombre del empleado es "WILLI" ...creo que deberíamos ser tratados de una manera más amable..
  • AS
    Amber Sierra
    Oct 2, 2025
    1.0
    I went there and the McDonald’s was close at 5:40 am, I don’t understand why was it close when it opens at 5:00am, so I decided to call and the guy sounded rude told me that it was close because the food wasn’t ready, but I went there 5:40 am! Is very unprofessional to lie about the situation knowing that people love having McDonald’s coffee. People look forward for their coffee, when everyone is on a time crush! I won’t be going there no more! Just don’t go there and skip this location not the first time it has happen! I hope they bring light to this matter. Because being punctual is key to keep your business running.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 12602 Alondra Blvd, Norwalk, CA?

McDonald's is open daily from 5:00 AM to 4:00 AM the next day from Monday to Thursday, and open 24 hours on Friday, Saturday, and Sunday.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 4:00 AM next day Monday through Thursday, and operates 24 hours from Friday to Sunday.