Chipotle Norwalk CA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including dry and stale ingredients, small portions, and unsatisfactory taste.
Service Issues
Numerous reviews highlighted slow service, unprofessional staff behavior, and lack of urgency during busy hours.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food stations.
Ingredient Availability
Frequent complaints about being out of key ingredients during peak hours, leading to customer dissatisfaction.
Customer Experience
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor service.
SE
Syndi Eskridge
4 days ago
5.0
The service is fast and food is fresh. I found it to be a little pricey but it was good.
OL
Oscar Lopez
Oct 27, 2025
5.0
Very little protein served, not worth it
SV
Sterling “Sterlone” Vazquez
Oct 13, 2025
1.0
Food was absolutely disgusting. How are you going to charge someone $21 and give them that crap? Carne asada was completely dry and someone literally put like 10 chips in a large chip bag. I understand y’all do small portions now but that crap is ridiculous. And tell your staff to give receipts not just toss them in the trash in front of guest when they ask for one.
JL
Jorge Lagunas
Sep 30, 2025
5.0
Same chipotle taste, nice service, clean restaurant.
MK
Melissa Kate
Sep 24, 2025
3.0
Pick up orders take longer than just ordering in line
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Norwalk CA offer?
Chipotle Mexican Grill offers customizable Mexican fast-casual fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Norwalk CA?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill in Norwalk CA located?
It is located at 12539 Imperial Hwy, Norwalk, CA 90650.
Can I order food online from Chipotle Mexican Grill Norwalk CA?
Yes, you can order online through their website at https://order.chipotle.com/ or via their mobile app.
How can I contact Chipotle Mexican Grill in Norwalk CA?
You can contact them by phone at +1 562-210-4915 or via email at CA.3933.NorwalkCA@chipotle.com.
Does Chipotle Mexican Grill in Norwalk CA have any social media presence?
Yes, they are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What makes Chipotle Mexican Grill's food quality special?
Chipotle follows 'Food with Integrity' principles by using only 53 real ingredients sourced from sustainable farms without artificial colors, flavors, or preservatives.
Are there any healthcare facilities near Chipotle Mexican Grill in Norwalk CA?
Yes, nearby healthcare facilities include Kaiser Permanente clinics and psychiatrists such as Peter P. Jung Kim, DO and Carlos Estuardo Meza, MD.
What other dining options are near Chipotle Mexican Grill in Norwalk CA?
Nearby restaurants include Mountain Mike's Pizza, California Fish Grill, and Pick Up Stix Fresh Asian Flavors, offering a variety of cuisines close by.
Are there fitness centers near Chipotle Mexican Grill in Norwalk CA?
Yes, Esporta Fitness and LA Fitness gyms are nearby, perfect for a workout before or after dining at Chipotle.