Chipotle Mexican Grill

3.3
230 reviews

About

Fast Food RestaurantMexican Restaurant
Chipotle Norwalk CA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12539 Imperial Hwy, Norwalk, CA
90650, United States

Hours

Reviews

3.3
230 reviews
5 stars
90
4 stars
38
3 stars
15
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including dry and stale ingredients, small portions, and unsatisfactory taste.

Service Issues

Numerous reviews highlighted slow service, unprofessional staff behavior, and lack of urgency during busy hours.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and food stations.

Ingredient Availability

Frequent complaints about being out of key ingredients during peak hours, leading to customer dissatisfaction.

Customer Experience

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor service.
  • SE
    Syndi Eskridge
    4 days ago
    5.0
    The service is fast and food is fresh. I found it to be a little pricey but it was good.
  • OL
    Oscar Lopez
    Oct 27, 2025
    5.0
    Very little protein served, not worth it
  • SV
    Sterling “Sterlone” Vazquez
    Oct 13, 2025
    1.0
    Food was absolutely disgusting. How are you going to charge someone $21 and give them that crap? Carne asada was completely dry and someone literally put like 10 chips in a large chip bag. I understand y’all do small portions now but that crap is ridiculous. And tell your staff to give receipts not just toss them in the trash in front of guest when they ask for one.
  • JL
    Jorge Lagunas
    Sep 30, 2025
    5.0
    Same chipotle taste, nice service, clean restaurant.
  • MK
    Melissa Kate
    Sep 24, 2025
    3.0
    Pick up orders take longer than just ordering in line

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Norwalk CA offer?

Chipotle Mexican Grill offers customizable Mexican fast-casual fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Norwalk CA?

The restaurant is open daily from 10:30 AM to 10:00 PM.