Vons

Reviews

• GS

  Gary Standke

  Feb 16, 2026
  4.0
  Easy and free parking. No problem finding the products I am looking for. Not everything has a price on the shelf. Rapid self checkout
• LP

  Lucinda Peraza

  Feb 12, 2026
  1.0
  I come here everyday never have an issues but I noticed security follows me and my family around a lot to which I’ve never stole anything from there or my family since it’s the neighborhood store so I don’t understand if it’s a racial thing lately it’s been bad customer service with them and only two lanes opened at once the older lady at the register seems to be rude as well not the white woman the light Hispanic looking one
• WI

  William Bilsland III

  Jan 25, 2026
  5.0
  Large, clean, friendly employees, and plenty of parking.
• WR

  Wilbert Romo

  Jan 15, 2026
  4.0
  Buen Servicio,precios razonables y gran descuento en vinos y licores.compare precios!
• CL

  Citronia Landmark

  Dec 30, 2025
  1.0
  This store has 2 1/2 stars and so many flaws in terms of customer service and product placement including over-pricing and horrible customer service. Thus as a customer service professional it boggles my mind how they stay in business. I did consider speaking with the manager but one was not present. I did speak with a cashier and her energy wreaked of it is what it is and who cares. So if she doesn't care neither do I. I wont be back! 1. Basic store items locked behind glass. This is such an annoying inconvenience. Lanes are the length of soup lines. I notice that most stores don't value our time. But Von's is quite exceptional and a leader of the industry when it comes to this fatal flaw, its a fine art for them. They are infinitely clueless to how insulting this is. Its like they consider half the people in the store are there to steal Tide and Advil. Yet, I figured that's why you have cameras and security. Also they always only have one check stand open. Its the same woman whom I spoke with and she doesn't even try to hide how miserable she is. I feel bad for her but then I catch myself because there are many people who will gladly do her job with the zest and zeal, she lacks. If I didn't know any better I would assume they don't want us to shop there. 2. Hot Food Center is complete trash. The same theme of employees appearing to hate their jobs and it comes out in the food they serve. They cook one time per day and they use the same grease over and over. Its clear they don't eat the food they serve, its bland and dried out and overcooked most of the time. You can literally taste the lack of concern. They are simply doing a job and that's it. 3. Overpriced items and totally out of touch with the people who shop there. The products are primarily only for 65 year old Anglo-Saxons. If you are of any other ethnic group. Its practically impossible to shop there. You will have to go to another store. I get the feeling that's what they want anyway. They price the items like we have no other options. They make Trader Joes, Amazon Fresh and Whole Foods seem like a better world entirely. And they are. This Vons is worse than the one on Sherman Way and Woodman. That shouldn't even be possible. But it is. Suffice to say this store is a failure in terms of being a neighborhood convenience. Where people can come to shop with a smile and be greeted by one and I never feel good about shopping there, I always leave feeling like, why did I even come here? I knew what type of experience it would be. After reading the reviews its obvious this store is in need of a full make over and it starts from the top down. Susan Morris CEO should be ashamed and quite concerned. Meanwhile I'll just take my business elsewhere.

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