Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Northridge, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of training.
Food Quality
Numerous customers reported stale or poorly prepared food items, including donuts and sandwiches.
Cleanliness
While some customers noted cleanliness, others pointed out issues with hygiene and maintenance.
Staffing Issues
Several reviews mentioned the location being understaffed, leading to long wait times and disorganized service.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the negative feedback.
LT
LnsTns T
Oct 14, 2025
1.0
Got the chipotle wake up wrap and a coffee, walked to my car turned on my car and drank my coffee….all this time passed so when I took a bite of my food I didn’t expect it to scorch my mouth. It’s been 6 hours and the tip pf my tongue and roof of my mouth is burned and hurts so bad. I didn’t immediately eat the food so I can’t imagine if I had bit it when I received it!!! This is really dangerous what if I had given this to my kid. Pls check your oven temperatures!!!!!!! I will be contacting the manager. I love this place but this was unacceptable.
AA
Adri Ana
Oct 11, 2025
1.0
There's a male worker who has a nasty attitude! I hate this Dunkin donuts for that particular reason.
DR
Dan R
Sep 21, 2025
1.0
Service is poor due to bad organization. Got a box of donuts that were hilariously weirdly sized.
KB
Kyle Bertillo
Sep 6, 2025
1.0
If I could give this location zero stars, I would.
From the moment you walk in, it’s clear that this store is being run into the ground. The staff act like they would rather be anywhere else, orders are consistently wrong, and customer service is practically non-existent.
The manager, Yesenia, is hands down one of the rudest and most unprofessional people I’ve ever encountered in food service. Instead of leading by example, she snaps at customers, ignores complaints, and treats both staff and guests with complete disrespect. Any issue that gets brought up is brushed off with attitude instead of being fixed. It’s honestly shocking that someone like her is even in charge.
As for the employees, they seem totally untrained and unwilling to help. Drinks are watered down or made incorrectly, food comes out cold or stale, and basic requests are treated like a burden. Don’t expect a smile, don’t expect accuracy, and definitely don’t expect any sense of urgency . You’ll just be disappointed.
There are plenty of Dunkin’ locations out there, and this one gives the whole brand a bad name. Until this place gets an entirely new management team and staff who actually care about customer service or just completely shut down, do yourself a favor and go literally anywhere else.
XL
X L
Aug 4, 2025
1.0
⭐☆☆☆☆
“America Runs on Dunkin’? More like America Runs AWAY from Dunkin’.”
If you’re craving stale donuts served with a side of death stares and silent rage, congratulations — you’ve found your heaven. This Dunkin’ location is less of a donut shop and more of a haunted DMV disguised as a coffee chain.
The vibe? Funerals are more cheerful. The staff — both male and female — especially the Hispanic employees (who, let’s be honest, seem like they were forced into customer service as punishment), serve you like you’re interrupting their day just by existing. Smiles are extinct here. Warmth? Nonexistent. It’s like they’re selling tombstones instead of coffee. Grumpy, cold, and always one second away from throwing your bagel at your face.
But wait, the cherry on top? They now charge $1 for a small cup of tap water. Yes, you read that right. Not bottled. Not sparkling. Just sink juice in a shot glass-sized cup. It’s not on the menu — it’s just an impromptu scam. Bravo, Dunkin’, for turning hydration into a hustle.
Save your money. Go literally anywhere else. Dunkin’ is where hope — and good service — go to die. 💀🍩
P.S. Their 2.7 Yelp rating? Honestly way too generous. I assume those extra stars are for the building having four walls and a door.
What are the operating hours for Dunkin' in Northridge, CA?
Dunkin' in Northridge is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' Northridge?
You can enjoy breakfast, brunch, and lunch meals at Dunkin' in Northridge.
What are some of the specialties offered at Dunkin' Northridge?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a mobile app to order ahead from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What holiday drinks are currently available at Dunkin' Northridge?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
Does Dunkin' Northridge have drive-thru service?
No, this Dunkin' location does not have a drive-thru.
What nearby restaurants can I visit before or after Dunkin'?
You can visit King's Burgers for burgers and sushi, Acapulco Mexican Restaurant & Cantina for Mexican cuisine, or Waffle Love for breakfast and desserts.
Are there any nearby medical facilities near Dunkin' in Northridge?
Yes, nearby medical facilities include Valley Urgent Care, Dream Dental, R & R Health, Beauty and Wellness, and the Northridge Dialysis Center.
What are some useful nearby services customers might find near Dunkin'?
Nearby services include the Northridge Chamber of Commerce for government services and Matadors Community Credit Union for banking needs.