Dunkin'

4.1
767 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Northridge, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9355 Reseda Blvd, Northridge, CA
91324, United States

Hours

Reviews

4.1
767 reviews
5 stars
435
4 stars
163
3 stars
70
2 stars
29
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and disorganization in order handling.

Food Quality

Many customers reported stale or poorly prepared food items, particularly donuts and sandwiches.

Cleanliness

While some customers noted cleanliness, others pointed out issues with hygiene and maintenance.

Staff Performance

Feedback indicated that while some employees were praised for their friendliness, many were described as untrained or indifferent.

Management Concerns

Several reviews criticized management for not addressing staff behavior and operational inefficiencies.
  • ED
    Elizabeth Delgado
    Jan 3, 2026
    4.0
    Me gusta este lugar. La chica que me atendió fue muy amable.
  • VR
    Vivian Rivera
    Dec 29, 2025
    4.0
    Had their brown sugar shaken espresso and their bacon grilled cheese with their bacon jam, soo good
  • MD
    Maria D
    Dec 23, 2025
    5.0
    Not sure why there are so many bad reviews. They have free wifi and many outlets, plus an outdoor patio seating area (though the noisy road can be a nuisance). The inside and outside was quite clean. A great place to knock out some work. There’s also a bathroom inside for customers. Service was great, though I only ordered a donut.
  • LT
    LnsTns T
    Oct 14, 2025
    1.0
    Got the chipotle wake up wrap and a coffee, walked to my car turned on my car and drank my coffee….all this time passed so when I took a bite of my food I didn’t expect it to scorch my mouth. It’s been 6 hours and the tip pf my tongue and roof of my mouth is burned and hurts so bad. I didn’t immediately eat the food so I can’t imagine if I had bit it when I received it!!! This is really dangerous what if I had given this to my kid. Pls check your oven temperatures!!!!!!! I will be contacting the manager. I love this place but this was unacceptable.
  • AA
    Adri Ana
    Oct 11, 2025
    1.0
    There's a male worker who has a nasty attitude! I hate this Dunkin donuts for that particular reason.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Northridge, CA?

Dunkin' in Northridge is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.