Chipotle Mexican Grill

3.8
391 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

8420 Balboa Blvd, Northridge, CA
91325, United States
(818) 891-1034
https://locations.chipotle.com/ca/northridge/8420-balboa-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3026
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Fast Food RestaurantMexican Restaurant
Chipotle North Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8420 Balboa Blvd, Northridge, CA
91325, United States

Hours

Reviews

3.8
391 reviews
5 stars
201
4 stars
64
3 stars
33
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.

Food Quality

There are frequent complaints about food freshness, portion sizes, and consistency, with many customers noting that food is often cold or undercooked.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with food preparation areas.

Order Accuracy

Numerous customers experienced issues with incorrect orders, particularly with online orders being wrong or incomplete.

Availability of Ingredients

Customers frequently noted that the location often runs out of key ingredients, impacting their meal choices.
  • BC
    bradley castle
    Nov 25, 2025
    5.0
    I came in not long ago on my way past and all staff were very friendly however I was helped by a gentleman called Aidan, he cleaned and wiped down the line just before I got there and was very polite throughout especially compared to other chipotle’s I’ve been to! Would definitely recommend
  • KM
    Karina Mendez
    Nov 6, 2025
    1.0
    The cashier Brianna, was not friendly, she put other customer food in my bag and almost changed me extra for food I didn’t order. The place looks dirty in the dining room and also where the food is located.
  • EF
    Erika yessenia Rosa flores
    Oct 15, 2025
    5.0
    Muy rico todo y el servicio al cliente super bien
  • AA
    Andrea A.W.
    Oct 15, 2025
    5.0
    Food gone down but this location is really nice.
  • AB
    Aby Bencent
    Jul 24, 2025
    5.0
    Healthy food
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of menu does Chipotle North Hills offer?

Chipotle North Hills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in North Hills?

Chipotle North Hills is open every day from 10:45 AM to 10:00 PM.