Chipotle North Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as overcooked rice, small portions, and items being out of stock.
Customer Service
Many reviews highlighted poor customer service, including rude employees, long wait times, and lack of assistance.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and issues with food freshness.
Order Accuracy
Frequent complaints about incorrect online orders and missing items were reported, indicating a lack of attention to detail.
Atmosphere
Some customers appreciated the atmosphere and cleanliness of the location, while others found it uninviting and poorly managed.
KM
Karina Mendez
Nov 6, 2025
1.0
The cashier Brianna, was not friendly, she put other customer food in my bag and almost changed me extra for food I didn’t order.
The place looks dirty in the dining room and also where the food is located.
EF
Erika yessenia Rosa flores
Oct 15, 2025
5.0
Muy rico todo y el servicio al cliente super bien
AA
Andrea A.W.
Oct 15, 2025
5.0
Food gone down but this location is really nice.
AB
Aby Bencent
Jul 24, 2025
5.0
Healthy food
NC
Nazeli Cruz
Jul 9, 2025
4.0
I come here often when craving some chipotle. This location is one of my top fav because of the portions and taste of the food. Not all chipotle locations have the same quality taste.
Frequently Asked Questions About Chipotle Mexican Grill
What type of menu does Chipotle North Hills offer?
Chipotle North Hills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in North Hills?
Chipotle North Hills is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in North Hills offer delivery and pickup services?
Yes, Chipotle North Hills provides both in-store pickup and delivery services.
Where is Chipotle Mexican Grill in North Hills located?
It is located at 8420 Balboa Blvd, Northridge, Los Angeles, CA 91325, USA.
How can I order food from Chipotle North Hills online?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle North Hills have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Does Chipotle North Hills welcome members of the LGBTQ community?
Yes, Chipotle North Hills welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle North Hills?
You can visit The Mix at Harman Campus shopping center, enjoy a meal at WaBa Grill or Tare Ramen-Ya, or grab a drink at Blue Palms Brewhouse nearby.
Are there other dining options close to Chipotle North Hills?
Yes, nearby restaurants include Ahipoki (poke and seafood), Five Guys (burgers), Jersey Mike's Subs (sandwiches), and Jack in the Box (fast food).
What facilities around Chipotle North Hills can help with fitness and wellness?
LA Fitness gym is nearby for workouts, and Peace Nails salon offers beauty and spa services.