Chipotle Mexican Grill

3.8
387 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle North Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8420 Balboa Blvd, Northridge, CA
91325, United States

Hours

Reviews

3.8
387 reviews
5 stars
197
4 stars
64
3 stars
33
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as overcooked rice, small portions, and items being out of stock.

Customer Service

Many reviews highlighted poor customer service, including rude employees, long wait times, and lack of assistance.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and issues with food freshness.

Order Accuracy

Frequent complaints about incorrect online orders and missing items were reported, indicating a lack of attention to detail.

Atmosphere

Some customers appreciated the atmosphere and cleanliness of the location, while others found it uninviting and poorly managed.
  • KM
    Karina Mendez
    Nov 6, 2025
    1.0
    The cashier Brianna, was not friendly, she put other customer food in my bag and almost changed me extra for food I didn’t order. The place looks dirty in the dining room and also where the food is located.
  • EF
    Erika yessenia Rosa flores
    Oct 15, 2025
    5.0
    Muy rico todo y el servicio al cliente super bien
  • AA
    Andrea A.W.
    Oct 15, 2025
    5.0
    Food gone down but this location is really nice.
  • AB
    Aby Bencent
    Jul 24, 2025
    5.0
    Healthy food
  • NC
    Nazeli Cruz
    Jul 9, 2025
    4.0
    I come here often when craving some chipotle. This location is one of my top fav because of the portions and taste of the food. Not all chipotle locations have the same quality taste.

Frequently Asked Questions About Chipotle Mexican Grill

What type of menu does Chipotle North Hills offer?

Chipotle North Hills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in North Hills?

Chipotle North Hills is open every day from 10:45 AM to 10:00 PM.