Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Wait Times
Many customers experienced excessively long wait times for their orders, often being asked to park and wait even for simple requests.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall disorganization in fulfilling requests.
Food Quality
Several customers reported receiving cold or stale food, with complaints about the freshness and preparation of items.
Cleanliness
The location was noted for being unclean, with issues such as empty hand sanitizer and unsanitary conditions in the bathrooms.
GC
gabriel cipriano
Dec 31, 2025
1.0
Cold food, missing drinks and not even had napkins
DH
Di He
Dec 30, 2025
1.0
Worst McDonald’s ever. Can’t believe you can go wrong with McDonald’s. We ordered one fish fillet, one large fries and a 10 piece chicken nuggets. All tasted like they’ve been there for at least a day and were fried with oil that has been sitting there for years. Avoid this place.
MF
Marisol Flores
Dec 25, 2025
1.0
Just passed by this is the worst McDonald’s ever employees dokt have good customer service girl that took my order sounds like she’s hurrying me she was rude I asked for buffalo sauce to be put in the bag since they parked me and they didn’t put anything so far the worst McDonald’s ever incompetents show your employees good customer service
MR
Marcela Serafin Ruiz
Dec 25, 2025
5.0
Excelente servicio
KM
Kevin Mendoza
Nov 30, 2025
1.0
I understand McDonald’s is a low bar of service and I understand they hire mostly college students and teenagers who couldn’t care less. But there’s a fine line between bad service and abysmal. I waited in the drive thru, got sent to park to wait for my meal but asked for sauce before I left the line. Food came out late and cold. Noticed the sauce I asked for was not in the bag. Asked the worker to grab me some sauce and told me to get it inside. Walk inside to ask for sauce and I make eye contact with 2 workers and then proceeded to be ignored by both workers. It took me having to loudly ask “excuse me” and that even took time for a reaction. If you can’t even bother to help a customer in need then you have no right to work in customer service. This store seems to ask for a lot of leeway with time and wait but the store refuses to even give an ounce of effort the customer. This store is bad and I used to work at McDonald’s but then we actually cared about a modicum of customer service quality. Won’t eat here again. Horrible. I get better service at Taco Bell.