Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned issues with food freshness, incorrect items, and unsatisfactory preparation.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Management Issues
There were complaints about management's lack of responsiveness to customer concerns and overall disorganization.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
AO
Awesome Opossum
Nov 16, 2025
3.0
They ran out of soda what kind of fast food place. Otherwise the rest was fine. Also you can't order at the register but only through kiosk.
JL
Jeremy Langley
Nov 12, 2025
1.0
Staff on 11/12/2025 was horribley rude. Refused to let me in bathroom although I'm a paying customer. Peed myself how embarrassing. All because the workers were bieng horrible people
SN
Serop Nalbandain
Nov 4, 2025
1.0
This is my local location . The service is minimum. They take so long to fill an order that I wonder why it is called fast food . The managers have an attitude every time . 3 out of 5 of my orders are always incorrect . The price is completely ridiculous. They are going over board with the prices . We can also thank the idiot president trump for the price . Need I say more
AV
Alejandro Vicuña
Nov 2, 2025
1.0
Pésimo servicio en la madrugada del sábado 1 noviembre a domingo 2 de noviembre no quisieron darme servicio ni por el drive trhu como a eso delas 2:50am que según estaban serrados y a eso delas 3:00am llegaron como 7 u 8 muchachos y el supuesto manager en ese turno que se llama gael les abrió la puerta a los 7 u 8 muchachos para que entraran a comer adentro a esa hora las 3:00am solo por que eran amigos de el, cuando ami no me quisieron atender a esa hora eso me pareció poco profesional, nunca volveré a comer en ese restaurante espero y tomen cartas en el asunto y les llamen la atención asustes trabajadores que agan las cosas bien
MM
melissa
Oct 31, 2025
1.0
I placed an order for breakfast before 10:30, I ended up getting sidetracked and didn’t arrive until a little bit until after 10:45. But they had cancelled by order. I asked them what happened to it, and they kept saying they didn’t have it and that they don’t prepare the order until I get here. That’s a lie. McDonalds always prepares the food ahead of time when you order through the app so it’s ready when you get there. And of course when I asked them to remake it they said they would not. Really awful service.