Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,461 reviews
5 stars
689
4 stars
269
3 stars
199
2 stars
79
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders, particularly in the drive-thru.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback indicated a lack of proper customer service skills among staff, with several instances of rudeness and unhelpfulness reported.
Cleanliness
While some customers noted cleanliness, others mentioned dirty conditions and trash not being picked up.
Staffing Issues
Many reviews pointed to understaffing as a major issue, contributing to slow service and long wait times.
- JMJackeline MorenoDec 4, 20251.0Had us waiting over 30 mins for our dining in order. Nobody attending the front . Lobby super dirty trash not picked up
- DVDouglas isai Pineda VillalobosNov 23, 20251.0Siempre que paso al autoservicio se tardan mucho y no ponen ketchup en papitas
- BGBernhard GaiderNov 3, 20252.0The drive thru backed up and blocked curbside access. The meal took forever to get and then they missed one of our sandwiches. 😟 This was at 9 am so I would avoid this place during busier time periods.
- DHDont tripas HomeboyOct 28, 20251.0I’m Currently here at the McDonald’s and the young woman who is the manager has very poor customer service skills and was completely rude!! How she made it to a management position I don’t know but they should definitely consider retraining her and giving her some sort of customer service skills cause she’s definitely lacking in that department
- SSSomeoneOct 24, 20251.0I will hold up the drive through line till you substitute bacon for sausage. Per your website: McDonald's and its franchisees set prices based on local market conditions, deals, and strategic positioning to maximize profit.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 12919 Victory Blvd, North Hollywood?
McDonald's is open 24 hours every day of the week.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 4:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 5:00 AM to 11:00 PM.
What delivery services are offered at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's online or via an app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or through their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
Can I earn rewards when ordering at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Are there nearby restaurants I can visit along with McDonald's?
Yes, nearby options include Elite Garden Cafe, 170 Burger, Pizza Di Roma, Zahle Restaurant (Lebanese/Mediterranean), Cafe Teramo (bakery/desserts), Papillon (French cafe), Que Ricos (Mexican), PokiTomik (Asian/poke), and Brick and Flour (Mexican/tacos).
What nearby medical and dental services are available around McDonald's?
Nearby medical facilities include Assuta Medical Center, Hollywood Smile Dental offices, Dr. Michael Elist's rheumatology practice, 1st Choice Dental, and Oxy Dental.
What nearby points of interest could I visit before or after dining at this McDonald's?
You could visit nearby places like Conroy's Flowers for gifts, SJF Church or St. Jane Frances de Chantal Catholic Church for religious services, or Summit View School if you're attending an event there.