McDonald's

3.6
1123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12616 Sherman Way, North Hollywood, CA
91605, United States

Hours

Reviews

3.6
1,123 reviews
5 stars
472
4 stars
205
3 stars
155
2 stars
66
1 star
225

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported cold, poorly prepared food, including dry chicken and old fries.

Service Issues

Many reviews highlighted slow service, rude employees, and poor customer service experiences.

Cleanliness

The dining area and restrooms were often described as dirty, with a lingering unpleasant smell.

Order Accuracy

Numerous customers experienced missing items or incorrect orders, leading to dissatisfaction.

Pricing Concerns

Customers expressed frustration over increased prices and additional charges for items like bags.
  • FF
    Fidel Flores
    4 days ago
    1.0
    Son muy lentos.s9n comentarios es todo
  • CW
    Carolyn Watts
    Nov 6, 2025
    1.0
    Ordered 3 single qtr pounder with cheese combos and I asked for my order to be repeated back to me and the girl wouldn't repeat it and I asked her again at the window and all she said was yes. I was charged $48.70 for 3 double quater pounder large size combos when I only ordered 3 single qtr pounder combos. You need to do better on your employees, the burgers are way too greasy and thw fries hadway too much salt on them. Won't be coming back here.
  • AV
    Art Vazquez
    Oct 31, 2025
    2.0
    Walk to the front to place my order the employee said to use the machine I do t care to use them then I ask for refills and no refill that is crazy almost 4 dollars for soda and no refill
  • DT
    Deborah Thompson
    Oct 25, 2025
    1.0
    Gross. Cold food, old fries. Those fries were the bottom of the bin just horrible
  • BC
    Beira Cardona
    Oct 17, 2025
    1.0
    The chicken was dry, as if it had been cooked for several hours, and was only half-heated. The food tasted horrible.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's in North Hollywood?

The McDonald's in North Hollywood is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 4:00 AM to midnight, with hours extended to 1:00 AM on Fridays and Saturdays.