Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,134 reviews
5 stars
472
4 stars
209
3 stars
156
2 stars
68
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and poor customer service from staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about greasy burgers and old fries.
Cleanliness
The dining area and restrooms were often described as dirty, with a lingering unpleasant smell.
Refill Policy
Customers expressed dissatisfaction with the lack of free drink refills and additional charges for bags.
Management Concerns
Several reviews highlighted issues with management, including rudeness and lack of responsiveness to customer complaints.
- SDSEVEN D6 days ago1.0THEY KICKED ME OUT BECAUSE THEY THOUGHT I WAS HOMELESS YET I MADE AN ORDER AND WAS STILL TOLD TO LEAVE SAYING THAT THEY WERE CLOSING BUT IT WAS ONLY 9PM AND I SAW CARS MAKING ORDERS THROUGH THE DRIVE THRU SMH NOT A FRIENDLY ESTABLISHMENT I FELT I WAS BEING DISCRIMINATED ON DUE TO THE COLOR OF MY SKIN HOWEVER A SPANISH GUY WAS ALLOWED TO HANG OUT THERE PIOR TO ME ARRIVING PLUS THE FOOD HERE ISN'T THAT TASTY,,,IT'S CLEAR THEY RUSH THEIR ORDERS TO MAKE MORE MONEY
- EMEstefania MoraDec 27, 20251.0This McDonald is horrible they don’t have soda and on top of that I waiting 25min for my mobile order. Why have drive thru if it take forever to get the food. This place is bad do better McDonald’s management suck
- MVMai VangDec 25, 20253.0To all tourist, Can’t say I had an enjoyable meal here. Every thing was to go only, their lobby was closed for seating and both bathroom were out of service. Ice cream machine is down too. Plus we can during lunch hour or was it late either way. Menu display isn’t available so we had to use our own phone to order plus their kiosk was down too.
- HHHEATHERDec 18, 20252.0I just want to say that I tried and you a Christmas Grinch meal and it wasn't as amazing are fantastic like everybody is claiming the dill pickle seasoning for the fries is very very salty so I just want people to be very careful I think that McDonald's when they were creating that they should have made it a little salty but not over the top salty
- PFPhilipp FulgencioDec 8, 20254.0They ran out of grinch meal because the promo past.
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's in North Hollywood?
The McDonald's in North Hollywood is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 4:00 AM to midnight, with hours extended to 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available every day from 4:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's App on iOS or Android. Download it from the Apple App Store or Google Play Store and place your order conveniently.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service for your convenience.
Which nearby places of interest can I visit around the McDonald's at 12616 Sherman Way?
Nearby places include automotive repair shops like A & E Auto Body and Osbaldo's Auto Repair, beauty salons such as Hair Boutique by Yaya and Brow Studio, and dining spots like USA Donuts and Croissants and Pizza Italia Grill.
Are there any nearby places where I can get my car repaired while visiting McDonald's?
Yes, several automotive services are nearby, including A & E Auto Body, Osbaldo's Auto Repair, Castro's Smog & Repair, and Speed Collision Center, making it convenient to handle car repairs before or after your meal.
What entertainment or wellness options are available near this McDonald's?
Nearby options include Yailin Dance Studio for dance enthusiasts, Well Massage for relaxation, and M.A.D. MMA for martial arts training, providing great activities alongside your visit.