Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported cold, poorly prepared food, including dry chicken and old fries.
Service Issues
Many reviews highlighted slow service, rude employees, and poor customer service experiences.
Cleanliness
The dining area and restrooms were often described as dirty, with a lingering unpleasant smell.
Order Accuracy
Numerous customers experienced missing items or incorrect orders, leading to dissatisfaction.
Pricing Concerns
Customers expressed frustration over increased prices and additional charges for items like bags.
FF
Fidel Flores
4 days ago
1.0
Son muy lentos.s9n comentarios es todo
CW
Carolyn Watts
Nov 6, 2025
1.0
Ordered 3 single qtr pounder with cheese combos and I asked for my order to be repeated back to me and the girl wouldn't repeat it and I asked her again at the window and all she said was yes. I was charged $48.70 for 3 double quater pounder large size combos when I only ordered 3 single qtr pounder combos. You need to do better on your employees, the burgers are way too greasy and thw fries hadway too much salt on them. Won't be coming back here.
AV
Art Vazquez
Oct 31, 2025
2.0
Walk to the front to place my order the employee said to use the machine I do t care to use them then I ask for refills and no refill that is crazy almost 4 dollars for soda and no refill
DT
Deborah Thompson
Oct 25, 2025
1.0
Gross. Cold food, old fries. Those fries were the bottom of the bin just horrible
BC
Beira Cardona
Oct 17, 2025
1.0
The chicken was dry, as if it had been cooked for several hours, and was only half-heated. The food tasted horrible.
What are the operating hours of the McDonald's in North Hollywood?
The McDonald's in North Hollywood is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 4:00 AM to midnight, with hours extended to 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available every day from 4:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's App on iOS or Android. Download it from the Apple App Store or Google Play Store and place your order conveniently.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service for your convenience.
Which nearby places of interest can I visit around the McDonald's at 12616 Sherman Way?
Nearby places include automotive repair shops like A & E Auto Body and Osbaldo's Auto Repair, beauty salons such as Hair Boutique by Yaya and Brow Studio, and dining spots like USA Donuts and Croissants and Pizza Italia Grill.
Are there any nearby places where I can get my car repaired while visiting McDonald's?
Yes, several automotive services are nearby, including A & E Auto Body, Osbaldo's Auto Repair, Castro's Smog & Repair, and Speed Collision Center, making it convenient to handle car repairs before or after your meal.
What entertainment or wellness options are available near this McDonald's?
Nearby options include Yailin Dance Studio for dance enthusiasts, Well Massage for relaxation, and M.A.D. MMA for martial arts training, providing great activities alongside your visit.