McDonald's

3.7
931 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11000 Victory Blvd, North Hollywood, CA
91606, United States

Hours

Reviews

3.7
931 reviews
5 stars
433
4 stars
169
3 stars
128
2 stars
60
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and attentive staff, while others report rude and unprofessional behavior.

Order Accuracy

Many customers have reported issues with incorrect orders, particularly in the drive-thru, leading to frustration and dissatisfaction.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions in restrooms.

Food Quality

Feedback on food quality is varied; some customers enjoyed fresh and hot meals, while others received stale or poorly prepared items.

Management Issues

Several reviews highlighted problems with management, including poor delegation and customer service skills, impacting overall customer experience.
  • JM
    Julie McIntire
    Nov 2, 2025
    1.0
    Why did I come on a Sunday at 8:44 PM and you can’t walk in the lobby? Sign says it closes at 9. There’s people inside. The man would not open the door for me. I have no idea what’s going on. I’ll go somewhere else since they want to close early and so early (and this was one of the only decent McDonald’s in the area so I guess now there’s only 1 - since we can’t trust the sign to tell us when it’s going to be open)
  • DR
    Diego Ruelas
    Oct 11, 2025
    5.0
    Very nice and calm area
  • CW
    Cristina Wohr
    Oct 1, 2025
    1.0
    THE WOMAN WHO TOOK THE ORDER WAS TOLD 2 RANCH WRAPS. SHE INSISTED ITS MIX AND MATCH AND GAVE US SPICY WRAPS. SHE EVEN TOLD US RECEIPT WAS IN THE BAG AND IT WASNT. YALL GOTTA CORRECT HER BECAUSE WHEN THE CUSTOMER SAYS 2 RANCH AND INSISTS NO SPICY IT MEANS NO SPICY. YALL DONT SHOP HERE GO TO A DIFFERENT MCDONALDS BECAUSE THE LADY AT THE DRIVETHRU AT NIGHT DOESNT LISTEN TO YOUR ORDER AND SCREWS IT UP.
  • NN
    Nikita Neshyn
    Sep 30, 2025
    1.0
    “Sorry, we’re closed. You need a car to make an order”
  • DR
    Diana Rumalda
    Sep 29, 2025
    4.0
    Always clean! And it’s close by for school kids to enjoy food w/their friends before actual dinner time. I gave it 4 stars because there are NO VEGAN options like the rest of the other fast food places around the country have offered

Frequently Asked Questions About McDonald's

What are the McDonald's North Hollywood drive-thru hours?

The McDonald's North Hollywood drive-thru is open 24 hours a day, every day of the week.

During what hours is McDonald's North Hollywood open for general service?

McDonald's North Hollywood is open 24 hours daily for general service.