McDonald's

3.6
1591 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11055 Burbank Blvd, North Hollywood, CA
91601, United States

Hours

Reviews

3.6
1,591 reviews
5 stars
646
4 stars
303
3 stars
234
2 stars
109
1 star
299

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and disrespect towards customers.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Speed of Service

While some customers praised the quick service, others reported long wait times, especially for drive-thru and mobile orders.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting it was clean while others pointed out issues with the bathrooms and overall tidiness.

Food Quality

Food quality varied significantly, with some customers enjoying fresh items while others received cold or poorly prepared food.
  • IN
    Ivan nuno
    4 days ago
    4.0
    Pare para llevar desayuno a los que trabajan conmigo pido 10 delux y ya pagando me dicen que no incluye ni café ni jugo
  • SC
    sinda calvert
    Jan 1, 2026
    5.0
    Best Big Mac I've had in awhile! Staff was friendly. Service was quick.
  • HA
    Horacio AS
    Nov 29, 2025
    5.0
    Great iced coffee Fast drive thru
  • SF
    Sarah Fang
    Nov 11, 2025
    1.0
    3/4 kiosk wasn't working correctly and canceled my order twice. On my third attempt it let me pay with card but never gave a receipt. For my friends and I order no receipt was printed. I never got my food. I asked the lady in front if they were working on it but she said she didnt see it in the system. I know i paid for it because it showed on my bank statement AND mcdonalds app. When she looked in the system, she found the two orders that didnt go through and asked me to pay for one. I refused because I've already paid for my order. I went to talk to my friends about it when the lady called me back and said that they found it and can fulfill my order (1 happy meal and 1 large sweet iced tea). When she handed me my order, she kept saying if i ordered a lemonade and I corrected her saying I ordered a large SWEET ICED TEA. She gave me lemonade. They also didn't give me sauce for the chicken nuggets, apple juice (i paid .10 for), AND apple slices. I didnt rwalize until after I left because I was already annoyed of the store. What was the point of buying a happy meal and only getting a portion of what I paid for? Also, their men's bathroom sink doesn't work. They didn't have any hand sanitizer either.
  • JJ
    Jose Juarez JR. J
    Nov 9, 2025
    5.0
    The pick up slots for app orders are on the exit side. It’s a confusing layout if you don’t frequent this location. The entrance side is for courier pick ups only.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11055 Burbank Blvd, North Hollywood?

This McDonald's location is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer drive-thru services?

Yes, the drive-thru at this McDonald's is open 24/7, every day of the week.