Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,584 reviews
5 stars
642
4 stars
302
3 stars
233
2 stars
109
1 star
298
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and disrespect towards customers.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
Food Quality
While some customers enjoyed the food, others reported that it was often cold, overcooked, or not worth the price.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others noted areas needing improvement.
Speed of Service
Customers frequently mentioned long wait times, especially for drive-thru and mobile orders, which detracted from their overall experience.
- SFSarah FangNov 11, 20251.03/4 kiosk wasn't working correctly and canceled my order twice. On my third attempt it let me pay with card but never gave a receipt. For my friends and I order no receipt was printed. I never got my food. I asked the lady in front if they were working on it but she said she didnt see it in the system. I know i paid for it because it showed on my bank statement AND mcdonalds app. When she looked in the system, she found the two orders that didnt go through and asked me to pay for one. I refused because I've already paid for my order. I went to talk to my friends about it when the lady called me back and said that they found it and can fulfill my order (1 happy meal and 1 large sweet iced tea). When she handed me my order, she kept saying if i ordered a lemonade and I corrected her saying I ordered a large SWEET ICED TEA. She gave me lemonade. They also didn't give me sauce for the chicken nuggets, apple juice (i paid .10 for), AND apple slices. I didnt rwalize until after I left because I was already annoyed of the store. What was the point of buying a happy meal and only getting a portion of what I paid for? Also, their men's bathroom sink doesn't work. They didn't have any hand sanitizer either.
- JJJose Juarez JR. JNov 9, 20255.0The pick up slots for app orders are on the exit side. It’s a confusing layout if you don’t frequent this location. The entrance side is for courier pick ups only.
- ASAlbert SanchezNov 5, 20254.0Thank you very much for your hard work and wonderful customer service
- IPIzzy P.AOct 26, 20251.0MARIA is very rude and disrespectful raising her voice. She needs to be fired. Seems like she doesn’t want to work. I don’t know how’s she’s the manager.
- IPIsmael PinedaOct 26, 20251.0Very upset the manager was very rude, she shouldn’t be working if she’s going to be disrespectful to customers. She needs to be fired. She started raising her voice so I did to. This is unacceptable from a manager.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 11055 Burbank Blvd, North Hollywood?
This McDonald's location is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's location offer drive-thru services?
Yes, the drive-thru at this McDonald's is open 24/7, every day of the week.
What delivery and pickup options are available at this McDonald's?
Customers can enjoy curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery online through their delivery URL or by using the McDonald's App available on iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location provides WiFi, mobile ordering, mobile offers, and accepts McDelivery.
What is the address and main contact number for this McDonald's?
The address is 11055 Burbank Blvd, North Hollywood, CA 91601, USA. The main phone number is +1 818-985-2034.
Are there any laundromats near McDonald's at 11055 Burbank Blvd?
Yes, Lucky Coin Laundry, a laundromat and dry cleaning service, is located nearby for your convenience.
What automotive services can I find close to this McDonald's?
Nearby automotive services include Burbank Quality Brake & Alignment, E-Z Transmissions, Mike's Auto Repair and Body Center, G & R Auto Repair and Body, West Coast Motor, Dynamechz, and Japanese Car Services.
Are there any convenient stores or coffee shops near this McDonald's?
Yes, a 7-Eleven convenience store offering coffee and liquor is located nearby, perfect for additional quick stops before or after your visit.