McDonald's

3.7
2209 reviews
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Business Details

10901 Riverside Dr, North Hollywood, CA
91602, United States
(818) 761-5171
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10901 Riverside Dr, North Hollywood, CA
91602, United States

Hours

Reviews

3.7
2,209 reviews
5 stars
959
4 stars
452
3 stars
303
2 stars
157
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

While some customers enjoyed their meals, others complained about cold or poorly prepared food, including undercooked items.

Parking Problems

The parking lot was frequently described as small and chaotic, contributing to a frustrating experience for customers.

Positive Staff Interactions

Despite the negative feedback, several reviews highlighted friendly and helpful staff members who provided excellent service.
  • AF
    Andy F.
    Jan 2, 2026
    4.0
    This place is clean, service today was fast and friendly too. They should however do more for their paying customers to keep dangerous and loitering people away.
  • MA
    Md A
    Dec 26, 2025
    1.0
    Slowest McDonald’s ever
  • LP
    Leslie Pérez
    Dec 25, 2025
    2.0
    Huele muy feo por lo homless
  • NE
    Nancy Estrada
    Dec 25, 2025
    5.0
    Definitely one of the best McDonalds I’ve been to. The staff was so kind and amazing. Those workers deserve a raise for sure.
  • JJ
    Jeff
    Dec 8, 2025
    1.0
    TL;DR: Slowest McDonald’s on the planet, still managed to mess up the order twice, and the tiny chaotic parking lot feels like a live-action traffic hazard—especially with Uber drivers blocking the only exit. Avoid unless you enjoy frustration with a side of fries. If I could give this McDonald’s zero stars, I absolutely would. This place is the definition of inefficiency. We sat in the drive-thru for an unreasonably long time—long enough to question every life decision that brought us there—only to receive an order that was completely wrong(with two crying kids I. The back because we sat around for so long). Went back to get it fixed, waited again, and somehow they still managed to mess it up a second time. Truly impressive levels of incompetence. And let’s talk about the parking lot. I’ve seen go-kart tracks with better design. It’s tiny, cramped, and constantly jammed up. Trying to leave feels like attempting to escape a maze designed by someone who hates people. Uber drivers park wherever they want, including right in front of the exit, which only adds to the chaos. Overall, this location is a masterclass in how NOT to run a McDonald’s. Do yourself a favor and go literally anywhere else.
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Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's in North Hollywood is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 10901 Riverside Dr offers drive-thru service 24/7.