Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in North Hollywood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
Location
Hours
Reviews
4.1
641 reviews
5 stars
365
4 stars
124
3 stars
66
2 stars
37
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, dry, and poorly prepared items, with some experiencing food poisoning.
Customer Service
Customer service experiences varied widely; while some praised friendly and attentive staff, others reported rude service and lack of assistance.
Cleanliness
Several reviews mentioned cleanliness issues, including unpleasant odors and unsanitary conditions in the dining area and restrooms.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that they were not getting good value for their money.
- SRsonia Rosas2 days ago2.0I ordered a tostada with no rice and I was charged an additional $3 as punishment for not having rice in my tostada so I essentially paid three more dollars to have less food. I don't know what topsy-turvy logic they're using or business practice this is but it's a surefire way to never see my business again.
- JAJosh Andrade6 days ago4.0Good food. Decent price. What more can you really ask for?
- LOLu ODec 22, 20255.0They leave the chicken good here not burnt like the one on lankershim and victory or other places I have been to.
- COCasey OrtegaDec 12, 20251.0They only give you 2 sauce per meal! First pollo loco that has ever made me pay for just a couple more sauces. I love my bowls and tostadas bowls saucy and like I said I’ve gone to many pollo locos and never have I ever got charged for the small containers of sauce
- AVAmanda VillarrealDec 7, 20251.0I wanted to order two burritos. I'm broke I'm trying to get the most for my money, I know that Pollo loco add corn to various items at no charge. So I wanted corn on one burrito. There was no charge for the corn but when she saw that she decided to charge me for avocado slices instead!!! Just to charge me extra!!! Straight up EVIL WOMAN . I left without buying anything
Frequently Asked Questions About El Pollo Loco
What are the operating hours for El Pollo Loco in North Hollywood?
El Pollo Loco is open Monday to Friday from 10:00 AM to 9:00 PM, and Saturday and Sunday from 11:00 AM to 9:00 PM.
Does El Pollo Loco North Hollywood offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I order food online from El Pollo Loco North Hollywood?
Yes, you can order online via their website or through the El Pollo Loco app available on the App Store.
What types of payment does El Pollo Loco North Hollywood accept?
They accept American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in North Hollywood?
El Pollo Loco is located at 12453 Burbank Blvd, North Hollywood, CA 91607.
What kind of food is served at El Pollo Loco?
They serve fresh, authentic Mexican food, specializing in fire-grilled chicken marinated with a special recipe of herbs, spices, fruit juices, and garlic.
Is catering available at El Pollo Loco North Hollywood?
Yes, El Pollo Loco offers catering services for events and gatherings.
What nearby restaurants can I visit along with El Pollo Loco?
Nearby restaurants include Domino's Pizza, Hollywood Falafel, Toastin’ Rock, Baraka Grill, and Ameci Pizza and Pasta, offering a variety of cuisines you might enjoy before or after visiting El Pollo Loco.
Are there any nearby shops or services where I can do errands before visiting El Pollo Loco?
Yes, you can visit nearby places like The Wash House Laundry for laundry services, H&R Block for financial and tax services, and Cellphone Guys for mobile phone or computer repair.
What nearby places can help me find El Pollo Loco or enhance my visit?
Nearby spots such as The Liquor Spot for convenience shopping and southwestern essentials, or Valley Village Beauty Salon for grooming services, can complement your trip to El Pollo Loco.