Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Victory Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
472 reviews
5 stars
239
4 stars
86
3 stars
43
2 stars
23
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with complaints about small portions, overcooked rice, and lack of protein in bowls.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and issues with order fulfillment.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and overflowing trash bins.
Availability
Frequent complaints about running out of menu items before closing time, leading to customer dissatisfaction.
Overall Experience
While some customers enjoyed their meals and praised the service, many expressed disappointment and frustration with their experiences.
- BDbob DeathwishNov 15, 20252.0I have been coming to this chipotle for over a decade now and year over year it has gotten ridiculously expensive. That's understandable and all, but most recently I have had two trips where i have to pay for double portions when the server clearly gives me a half scoop of the protein or guac. It is really aggrivating, they treat it like giving me what I actually paid for is coming out of their pocket. If i ask for them to give me a little more because it was a half scoop they charge me $20 dollars for my damn bowl. Very irritating.
- MTMovses TimiryanOct 29, 20253.0I don't know what happened exactly over the years. The food seems to have declined in quality (could be subjective), but for sure the portions, *especially* of the meat have gotten smaller. Given the prices and portions I haven't been back in awhile. I feel like I get better value at food trucks and other restaurants. Still not too bad on occasion, and to be fair, most places have increased their prices, and decreased portion sizes. However, it seems Chipotle has been more guilty of this than most other places that I have gone to over the years.
- SVSean VallinOct 12, 20251.0Always late on Sunday opening the door and they post a dumb sign. This is why you don’t put kids in charge of a store.
- LPLESTER POSADASSep 3, 20255.0Excellent place to eat
- S7Six 789Aug 31, 20254.0Despite a crowd of cars arriving at the same time, with only 3 visible workers, Chipotle moved fast on fulfillment but didn't rush the execution. Let's face it, while efficiency can feed the need and fuel the process, it's not glamorous or chic. Chipotle is efficency of food and function. Which isn't half bad (which isn't half good), especially when it could be worse. And that's great!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Victory Plaza serve?
Chipotle Mexican Grill serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in North Hollywood?
Chipotle is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at Victory Plaza?
You can order online directly at https://order.chipotle.com/ or through their Apple app link for quick access.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
What payment methods does Chipotle Mexican Grill accept?
Chipotle accepts credit cards and gift cards.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby restaurants could I visit before or after eating at Chipotle?
Nearby restaurants include Blaze Pizza, Go Sushi by Golan, Uncle Tony's Pizza, Subway, Poke Home, and El Bacano for diverse dining options.
Are there banks or financial services near Chipotle Mexican Grill at Victory Plaza for customers' convenience?
Yes, Citibank is nearby, providing convenient financial services for customers.
What nearby facilities can help with errands when I visit Chipotle?
Facilities near Chipotle include CVS Pharmacy, UPS Access Point location, and Personal Storage, which can be convenient for errands.