Chipotle Mexican Grill

3.8
475 reviews
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Business Details

13075 Victory Blvd, North Hollywood, CA
91606, United States
(818) 763-2975
https://locations.chipotle.com/ca/north-hollywood/13075-victory-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2911
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About

Fast Food RestaurantMexican Restaurant
Chipotle Victory Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13075 Victory Blvd, North Hollywood, CA
91606, United States

Hours

Reviews

3.8
475 reviews
5 stars
239
4 stars
86
3 stars
44
2 stars
24
1 star
82

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the decreasing portion sizes, particularly of protein, leading to feelings of being shortchanged.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprepared orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash bins.

Food Quality

Feedback indicated inconsistent food quality, with reports of overcooked or stale ingredients, and complaints about the taste of certain items.

Availability of Menu Items

Customers frequently mentioned that the restaurant often runs out of key ingredients, especially close to closing time.
  • AC
    Alvin Caballeros
    Jan 4, 2026
    3.0
    The food is hit or miss as is the service When its good its really good but it can also go very low
  • SM
    Sinthia Morales
    Jan 4, 2026
    1.0
    Mi plato a la mitad de comida 😡 lo pedí de asada y no tenía carne
  • SB
    Savannah Benavides
    Dec 31, 2025
    2.0
    Every time I order from them via door dash, they NEVER include the chipotle vinaigrette. 9/10 times it’s never included and I always select the option to include it. It’s a salad dressing. I only order the salads…include the dressing. How is it that hard?
  • BD
    bob Deathwish
    Nov 15, 2025
    2.0
    I have been coming to this chipotle for over a decade now and year over year it has gotten ridiculously expensive. That's understandable and all, but most recently I have had two trips where i have to pay for double portions when the server clearly gives me a half scoop of the protein or guac. It is really aggrivating, they treat it like giving me what I actually paid for is coming out of their pocket. If i ask for them to give me a little more because it was a half scoop they charge me $20 dollars for my damn bowl. Very irritating.
  • MT
    Movses Timiryan
    Oct 29, 2025
    3.0
    I don't know what happened exactly over the years. The food seems to have declined in quality (could be subjective), but for sure the portions, *especially* of the meat have gotten smaller. Given the prices and portions I haven't been back in awhile. I feel like I get better value at food trucks and other restaurants. Still not too bad on occasion, and to be fair, most places have increased their prices, and decreased portion sizes. However, it seems Chipotle has been more guilty of this than most other places that I have gone to over the years.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Victory Plaza serve?

Chipotle Mexican Grill serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in North Hollywood?

Chipotle is open every day from 10:30 AM to 11:00 PM.