Brand Certified
McDonald's
3.8(1413 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9860 North Sepulveda Blvd, North Hills, CA
91343, United States
Certified by McDonald's • Mar 01, 2026
(818) 920-7543
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,413 reviews
5 stars
642
4 stars
284
3 stars
193
2 stars
81
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, inattentive staff, and incorrect orders, leading to frustration.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Customer Service
While some employees received praise for their friendliness, many reviews criticized the overall customer service as rude and unhelpful.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.
No Refills
A significant number of customers expressed dissatisfaction with the lack of drink refills.
- DTDavid Mota (thatdavidmota)Feb 26, 20261.0I paid $15.xx for a Double Quarter Pounder Combo and then told no refills allowed. Unbelievable that they wanna charge that much and not offer a refill on something that probably cost them cents on the dollar.
- MCMoises CastilloFeb 25, 20265.0As I said in another comment, if I liked something I APPRECIATE IT! ❤️ We went last week... And everything was very professional, the order, when they served it, its presentation 10/10 🔥 The truth! Agradezco que Hagan las cosas bien (salsas completas, el Cafe muy rico, Los combos completos, area limpia) ✨ I remember that we were attended by a girl with brown hair, 5' 2'' I think tall. And a tall boy 5' 6'' (I think so) with straight bristly hair, very kind ❤️ Gracias, GRACIAS 🙌✨
- AAaleiorguFeb 8, 20261.0Remember when McD used to fill up your sundae cups all the way to the top, to the point where the ice cream and sauce almost spilled over? Well … not anymore! Look at the joke I paid for? And obviously employees are unhappy too because their service is terrible. Thanks for reminding me why I had avoided this place for years. Now I am definitely never coming back!
- JLjorge lopezFeb 8, 20261.0If you can go somewhere else, that's better; you won't leave here happy with the bad service.
- JCJeancarlos CastellanosJan 30, 20261.0Do not order in the morning! They do not have enough staff! I placed an order today and choose curbside, I was waiting around 15 mins but my order never arrived, I went to window and the staff pretend they didn’t see me. Sad part, I left and wasn’t able to canceled my order!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 9860 North Sepulveda Blvd?
McDonald's is open from 5:00 AM to midnight from Monday to Saturday, and from 6:00 AM to midnight on Sunday.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
What delivery options does McDonald's offer at this North Hills location?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
Yes, you can order McDonald's via their official website, the McDonald's app available on iOS and Android, or through their online ordering links.
What payment methods are accepted at this McDonald's?
The McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customers.
Which nearby places can I visit near McDonald's on North Sepulveda Blvd?
Nearby places include Denny's Car Wash, UPS Access Point location, CVS Pharmacy, Redbox rental kiosks, and local restaurants like Teacoffhut and Eric's Tacos Al Vapor.
Are there any nearby automotive services when visiting McDonald's?
Yes, nearby automotive services include Denny's Car Wash and C&C Tires for tire repair and automotive parts.
Where can I find pharmacies or health-related services near this McDonald's?
You can visit CVS Pharmacy or CVS Beauty nearby for pharmacy and beauty needs, and the CV Sheraton Nursing and Rehabilitation Center for health services.
Are there any nearby entertainment or cultural venues close to McDonald's?
Yes, nearby entertainment venues include Everrok Records, a music production and comedy club, and several churches like Chapel of the Cross Lutheran and Christ the Redeemer Church.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website