Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,405 reviews
5 stars
642
4 stars
283
3 stars
194
2 stars
80
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru and curbside pickup.
Food Quality
While some customers enjoyed the food, others complained about cold items, poor taste, and smaller portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and restrooms, and unpleasant odors in the dining area.
Customer Service
Feedback indicated a lack of friendliness and attentiveness from staff, with some customers feeling ignored or poorly treated.
Kiosk Experience
Many customers expressed frustration with the kiosk ordering system, particularly older patrons who preferred human interaction.
- SMSara MelgarOct 10, 20251.0Drivethrouth lady at 7;26!! Very bad service! I was gonna pay witb ebt! And she said only inside so she closet the windo door and i have my cash ready! And she took long to take my payment
- TCThomas Longenecker (Chin Chek)Oct 3, 20255.0Great food
- HDH DOct 1, 20251.0Takes forever to order. Takes forever to get your food.
- HDHugo DeleonSep 26, 20255.0Excellent verdad good
- KLKrissyLuv The Plug Radio LAAug 17, 20255.0Mcdonalds is Mcdonalds but not every Mcdonalds has the exceptional customer service as this location does!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 9860 North Sepulveda Blvd?
McDonald's is open from 5:00 AM to midnight from Monday to Saturday, and from 6:00 AM to midnight on Sunday.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
What delivery options does McDonald's offer at this North Hills location?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
Yes, you can order McDonald's via their official website, the McDonald's app available on iOS and Android, or through their online ordering links.
What payment methods are accepted at this McDonald's?
The McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customers.
Which nearby places can I visit near McDonald's on North Sepulveda Blvd?
Nearby places include Denny's Car Wash, UPS Access Point location, CVS Pharmacy, Redbox rental kiosks, and local restaurants like Teacoffhut and Eric's Tacos Al Vapor.
Are there any nearby automotive services when visiting McDonald's?
Yes, nearby automotive services include Denny's Car Wash and C&C Tires for tire repair and automotive parts.
Where can I find pharmacies or health-related services near this McDonald's?
You can visit CVS Pharmacy or CVS Beauty nearby for pharmacy and beauty needs, and the CV Sheraton Nursing and Rehabilitation Center for health services.
Are there any nearby entertainment or cultural venues close to McDonald's?
Yes, nearby entertainment venues include Everrok Records, a music production and comedy club, and several churches like Chapel of the Cross Lutheran and Christ the Redeemer Church.