Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,151 reviews
5 stars
506
4 stars
252
3 stars
168
2 stars
66
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
There were numerous complaints about cold and stale food, with some customers noting that items were often missing from their orders.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty floors and unsanitary conditions.
Staff Attitude
Feedback highlighted a mix of positive and negative staff interactions, with some employees receiving praise for their friendliness, while others were criticized for their rudeness.
- PXPeter XaymountryDec 28, 20255.0I stopped by this McDonald's tonight to pick up my mobile order since I was in the area. I placed my other through the McDonald's app and also used one of the current deal on my order. I used the get any size drinks and you can get an size fries. I also got the ten piece chicken nuggets. For my drink I got a coke and asked for light ice. I went with the large size fries and asked for ketchup packets. I chose counter pickup since I thought the drive thru would be busy. I found parking easily in the plaza this McDonald is in and the drive thru was not busy. I told the person working the counter that is was there for my mobile order and he said they were just waiting on the fries. This place still has the self serve soda machine. So I got my own drink. The fries were freshly made and was good. The chicken nuggets were good as well. They give me all the sauce I asked for and also a bag to place my order in which they didn't charge me for
- OHOscar HinojosaDec 27, 20251.0Trying to go digital with the kiosks is a terrible idea, teaching staff to ignore customers
- CBCyn BrownDec 15, 20251.0This one SUCKS SO BAD. They have EVERYONE pull over, don't tell you why, then 10 minutes later they come out with OLD COLD FRIES AND COLD BURGERS!! THAT MAKES NO SENSE... I think they wait for the food to get cold then bring it out to you.
- IIIsmaelNov 6, 20254.0They have $2.99 Big Mac's on Monday
- ISIvan SotoOct 30, 20255.0McDonald's, 16908 Parthenia. Good customer service from Roberto and staff, nice and friendly (smiles). Thanks so much.
Frequently Asked Questions About McDonald's
What are the regular business hours of this McDonald's location in North Hills?
This McDonald's is open from 4:30 AM to 11:00 PM every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:30 AM to 11:45 PM, except on Fridays and Saturdays when it extends until 12:45 AM.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 4:30 AM to midnight, and extends until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery through a mobile app?
Yes, you can order delivery from this McDonald's using the McDonald's app available on iOS and Android devices.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any contactless delivery options?
Yes, they provide no-contact delivery along with same-day delivery services.
Are there any fitness centers near this McDonald's?
Yes, Planet Fitness is nearby and can be a great place to work out before or after enjoying a meal.
What other dining options are close to this McDonald's in North Hills?
Nearby dining options include Cha Cha Chicken for Caribbean food, Enjoy Bowl Northridge for Asian cuisine, and My Sushi Style for sushi lovers.
Where can I find nearby professional services around this McDonald's?
Several professional services near this McDonald's include David Ellis - State Farm Agent for insurance, The King Law Firm for legal services, and Nexem Staffing for employment needs.
Does this McDonald's offer any loyalty or rewards programs?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.