McDonald's

3.5
1516 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 Hidden Valley Pky, Norco, CA
92860, United States

Hours

Reviews

3.5
1,516 reviews
5 stars
572
4 stars
311
3 stars
242
2 stars
112
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from their dining experience.

Food Quality

While some customers enjoyed the food, others complained about cold or stale items, and incorrect orders were a frequent issue.

Ordering Experience

The use of self-service kiosks was criticized for being inefficient, with long wait times and orders not being processed correctly.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value for money, particularly regarding food quality and service.
  • JW
    J W
    Oct 17, 2025
    1.0
    The wait staff here are unfriendly. They don't provide straws or napkins for drinks. My daughter ordered a McFlurry, and the waiter didn't even give her a spoon. I asked her to go to the front desk to ask for a spoon, but the waiter just threw it on the table. Customers come to eat, not to be judged. The waiters here need to improve their professionalism.
  • EB
    Elizabeth Betts
    Oct 14, 2025
    3.0
    Not friendly Stinggy with extras
  • JC
    Jason Cariola
    Oct 10, 2025
    3.0
    Hey, it’s McDonald’s. They’re always busy. I see they’re doing their best they can but no one really came to help me at the register which people these days order before or order on the order machines there that’s my bad not too up-to-date with ordering before you go into a restaurant sort of old-fashioned go in order look at the menu. Well it is what it is. It’s McDonald’s. It’s always busy and that’s good for them.
  • JB
    Janet Bennett
    Sep 30, 2025
    3.0
    I haven't been to this McDonald's in a long time. Just wanted some ice cream. Very blah. It wasn't as good as it used to be! It was extremely dirty on the entry and on inside. The tables were dirty. There was trash on the floor and I just really needed to get out of there. For wanting to have just a special moment with a friend and chit chat over ice cream. It was very disappointing. Definitely not in a hurry to go back.
  • RC
    Richard Albert Carmen
    Sep 23, 2025
    5.0
    Great service, the girl was super sweet and made fresh fries when I requested it!

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's at 150 Hidden Valley Parkway, Norco, CA?

The McDonald's in Norco, CA is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 4:30 AM to 11:45 PM, except on Fridays and Saturdays when it is extended till 12:45 AM.