Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Cleanliness
Many customers reported unsanitary conditions in the dining area and restrooms, with dirty tables and trash present.
Food Quality
Several reviews mentioned issues with food quality, including stale fries and incorrect orders, leading to dissatisfaction.
Service Speed
Customers frequently complained about slow service, long wait times, and inefficiencies in order processing.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and operational shortcomings.
CE
Chrystal Erickson
1 day ago
5.0
How I live McDonald's burgers to the chicken nuggets to the fries and a strawberry shake yummy I think I might need to go there
LR
Lu Rod
Dec 29, 2025
1.0
DO I HAVE A STORY FOR YOU!
This associate in this red jersey threw a hand handful of ketchup packets at me through the drive thus, and the photo demonstrates her lack of remorse, or accountability! The next photo demonstrates a crew member who considered her conduct as hilarious. The following photo is the manager who thought having a handful of ketchup thrown at me was comical! After the incident I contacted the County Sheriff’s department to file a complaint. The officer came and addressed the incident and spoke with the manager/crew. He informed them that the particular camera that is stationed near the drive thru window was not in operation, and needed to be resolved. How convenient! Therefore, the officer stated that the best course of action would be to provide these photos along with a formal complaint Mc Donald’s corporate office.
I WONDER IF ANYONE EVER ACCOUNTABLE FOR HER ACTIONS!
CR
Cristina Rodriguez
Dec 23, 2025
1.0
Always dirty . Horrible customer service stale fries old food . Managers and staff have a Horrendous attitude , they start the issue with customers with their attitude. Horrible customer service. Save your money eat elsewhere.
JZ
Josiah Zermeno
Dec 21, 2025
1.0
This is genuinely one of the worst McDonald’s locations I’ve ever been to. I am constantly being asked to park, yet the food still doesn’t come out fresh. The level of incompetence here is honestly shocking. Management is clearly lacking, and the overall operation feels like an absolute joke.
JJ
Jr
Dec 19, 2025
1.0
Old fries , food is soggy. Manager and management overall is horrendous. Horrible customer service eat across the street food is fresh and delicious
What are the regular operating hours of the McDonald's at 150 Hidden Valley Parkway, Norco, CA?
The McDonald's in Norco, CA is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 4:30 AM to 11:45 PM, except on Fridays and Saturdays when it is extended till 12:45 AM.
Does this McDonald's offer drive-thru service and what are the drive-thru hours?
Yes, it has a drive-thru open every day from 5:00 AM to midnight.
What pickup and delivery services does this McDonald's provide?
This location offers delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's using mobile apps?
You can order via the McDonald's App available on the Apple App Store and Google Play Store through the provided links.
What payment options are accepted at McDonald's, Norco?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Norco, and what is their contact number?
It is located at 150 Hidden Valley Parkway, Norco, CA 92860. The main phone number is +1 951-735-6832.
What are some nearby places of interest around McDonald's in Norco?
Nearby places include Pho Rex Vietnamese Restaurant, Fantastic Sams hair salon, GameStop video game store, Rubio's Coastal Grill, and Papa John's Pizza.
Are there convenient nearby gas stations or convenience stores near McDonald's in Norco?
Yes, nearby gas stations and convenience stores include Rocket, Jacksons Food Stores, 76, Shell, and Speedway, which can be helpful if you need fuel or snacks before or after your visit.
What entertainment or shopping options are near the Norco McDonald's?
Near this McDonald's are retail and entertainment spots like GameStop and Gateway Town Center, where customers can shop for video games or enjoy other recreational activities before or after dining.