McDonald's

3.5
1528 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 Hidden Valley Pky, Norco, CA
92860, United States

Hours

Reviews

3.5
1,528 reviews
5 stars
574
4 stars
314
3 stars
242
2 stars
112
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.

Cleanliness

Many customers reported unsanitary conditions in the dining area and restrooms, with dirty tables and trash present.

Food Quality

Several reviews mentioned issues with food quality, including stale fries and incorrect orders, leading to dissatisfaction.

Service Speed

Customers frequently complained about slow service, long wait times, and inefficiencies in order processing.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational shortcomings.
  • CE
    Chrystal Erickson
    1 day ago
    5.0
    How I live McDonald's burgers to the chicken nuggets to the fries and a strawberry shake yummy I think I might need to go there
  • LR
    Lu Rod
    Dec 29, 2025
    1.0
    DO I HAVE A STORY FOR YOU! This associate in this red jersey threw a hand handful of ketchup packets at me through the drive thus, and the photo demonstrates her lack of remorse, or accountability! The next photo demonstrates a crew member who considered her conduct as hilarious. The following photo is the manager who thought having a handful of ketchup thrown at me was comical! After the incident I contacted the County Sheriff’s department to file a complaint. The officer came and addressed the incident and spoke with the manager/crew. He informed them that the particular camera that is stationed near the drive thru window was not in operation, and needed to be resolved. How convenient! Therefore, the officer stated that the best course of action would be to provide these photos along with a formal complaint Mc Donald’s corporate office. I WONDER IF ANYONE EVER ACCOUNTABLE FOR HER ACTIONS!
  • CR
    Cristina Rodriguez
    Dec 23, 2025
    1.0
    Always dirty . Horrible customer service stale fries old food . Managers and staff have a Horrendous attitude , they start the issue with customers with their attitude. Horrible customer service. Save your money eat elsewhere.
  • JZ
    Josiah Zermeno
    Dec 21, 2025
    1.0
    This is genuinely one of the worst McDonald’s locations I’ve ever been to. I am constantly being asked to park, yet the food still doesn’t come out fresh. The level of incompetence here is honestly shocking. Management is clearly lacking, and the overall operation feels like an absolute joke.
  • JJ
    Jr
    Dec 19, 2025
    1.0
    Old fries , food is soggy. Manager and management overall is horrendous. Horrible customer service eat across the street food is fresh and delicious

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's at 150 Hidden Valley Parkway, Norco, CA?

The McDonald's in Norco, CA is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 4:30 AM to 11:45 PM, except on Fridays and Saturdays when it is extended till 12:45 AM.