Chipotle Mexican Grill

3.9
777 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Norco is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1409 Hamner Ave, Norco, CA
92860, United States

Hours

Reviews

3.9
777 reviews
5 stars
398
4 stars
162
3 stars
65
2 stars
38
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to negative experiences.

Food Quality

While some customers enjoyed the food, there were consistent complaints about portion sizes being small and food quality being inconsistent.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Management Issues

Customers noted a lack of leadership and poor management practices, contributing to overall dissatisfaction.

Atmosphere

The atmosphere was often described as uncomfortable due to loud music and staff attitudes, detracting from the dining experience.
  • HW
    Hector Walker
    5 days ago
    2.0
    I order from here every now and then because it’s local, but their portion sizes for their meat is always very under portioned , especially for the prices. The last bowl I ordered, maybe had four pieces of Carne Asada. Essentially, if you do not order double meat, you won’t receive enough for a full meal.
  • DM
    David (Miller)
    Nov 13, 2025
    5.0
    Every time I come to this chipotle location I am greeted with the best customer service and it is very clean here.
  • MC
    Madison Canaday
    Nov 3, 2025
    1.0
    I’ve worked in fast food all my life including chipotle and have never even thought about speaking to a customer the way one girl did here. She was extremely rude and dismissive. I understand places get busy and people have hard days but you don’t go and take it out on someone u don’t even know. I left without getting anything and won’t b back.
  • SS
    Shahad
    Oct 31, 2025
    5.0
    I have tried many Chipotle locations across Southern California, but this one is by far my favorite. The staff here are always friendly, respectful, and genuinely welcoming. They are willing to go above and beyond just to make sure you are happy with your order. Everything feels fresh, clean, and well organized every time I visit. It is clear they take pride in their work and care about their customers. Highly recommend this location to anyone who loves great service and good food.
  • JB
    Jim Baudino
    Oct 27, 2025
    5.0
    Quick, clean and easy. Use the Chipotle app and get points. Redeemed a guac for my birthday and also used points for chips.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Norco serve?

Chipotle Mexican Grill in Norco serves customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1409 Hamner Ave, Norco?

Chipotle Mexican Grill is open daily from 10:30 AM to 11:00 PM.