Chipotle Mexican Grill

3.9
779 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Norco is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1409 Hamner Ave, Norco, CA
92860, United States

Hours

Reviews

3.9
779 reviews
5 stars
398
4 stars
162
3 stars
64
2 stars
38
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several instances of dismissive attitudes and lack of assistance.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, old, or improperly prepared items, as well as small portion sizes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.

Order Accuracy

There were multiple complaints about incorrect orders, missing items, and stingy portions, leading to dissatisfaction among customers.
  • AS
    Alondra S
    3 days ago
    1.0
    Bad customer service kicked me out one min before opening because they werent “open” what is 60 seconds going to do to you ? wish there was an option for a 0 star! when i clearly told her i could wait because my car was in the shop and the winds were horrible. She acted like i was invading her home if you dont want people coming in 1 min before opening why open your doors one min before? explain this to me chipotle??
  • SC
    So. CAL
    Dec 21, 2025
    1.0
    When you walk into this place, walk up to the steamline and look at the uncovered meats. You will see they are ALL very dry, not hot, but barely warm, and uncovered. This is a bacteria breeding zone, in each and every separated container.
  • VS
    Verenice Soliman
    Dec 17, 2025
    1.0
    I’m going to start off by acknowledging that we did get there about 10mins before they closed on 12/16/25 but if the restaurant is open then the employees shouldn’t give such terrible attitude to a paying customer. My husband and I got salads and the girl helping us had such a snotty attitude, she would also serve my husband big scoops of food but she would barely put anything on the spoon for my plate, once we were getting ready to pay my husband asked for some dressing and she said they didn’t have anymore. My husband was bummed out and said he couldn’t eat the meal as a whole without the dressing and the employees response was “well, you don’t have to eat it” (eye roll) grabbed the 2 plates and threw them away. I hope I don’t ever have to come back to this location. I can understand a bad day but it shouldn’t cloud good Customer Service. Go at your own risk to this location.
  • HW
    Hector Walker
    Nov 19, 2025
    2.0
    I order from here every now and then because it’s local, but their portion sizes for their meat is always very under portioned , especially for the prices. The last bowl I ordered, maybe had four pieces of Carne Asada. Essentially, if you do not order double meat, you won’t receive enough for a full meal.
  • DD
    David
    Nov 13, 2025
    5.0
    Every time I come to this chipotle location I am greeted with the best customer service and it is very clean here.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Norco serve?

Chipotle Mexican Grill in Norco serves customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1409 Hamner Ave, Norco?

Chipotle Mexican Grill is open daily from 10:30 AM to 11:00 PM.