Our Newport Beach scoop shop is situated within a bustling community of local shops and exciting restaurants on Westcliff Drive and East 17th Street in neighboring Costa Mesa. Our second Orange County location, we are just minutes from the Balboa Peninsula and Newport Pier, making it the perfect spot to grab a scoop and soak up the rays on some of Southern California's most beautiful beaches or watch the sailboats drift lazily across Newport Bay.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.