Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
643 reviews
5 stars
339
4 stars
136
3 stars
66
2 stars
20
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individual employees like Armando and Isabel for their exceptional service.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and declining quality, particularly with salads and fries.
Cleanliness
The location was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Order Accuracy
Several reviews mentioned problems with order accuracy, including wrong items and missing components, leading to customer frustration.
Speed of Service
Customers experienced mixed reviews on service speed, with some noting quick drive-thru experiences while others faced long waits.
- RMRichard MailsNov 16, 20251.02nd time this week forgot my order... 1st time forgot my nuggets and 2 signature sauce I paid 1 dollar and today forgot my 2 signature sauce again.... drive thur people need to stop talking or get fired
- NHNicholas HowardNov 15, 20255.0Woman at the window was soo nice, I actually drove thru again to order a dessert even though I didn’t want anything.
- SHSuzette HollisterOct 26, 20255.0Carlos at the Drive Thru Window is Truly Amazing !!!!! I Love This Wendy’s !!!!!
- RARobert L Miller AttorneyOct 25, 20255.0A clean and efficient location, along with great staff who work here.
- SOSave the OceansOct 15, 20254.0Will be using a different Wendy’s. When you hire new help make sure they aren’t (enter cuss words). However, the wonderful staff that has been there for awhile are awesome.
Frequently Asked Questions About Wendy's
Is 5180 Birch St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newport Beach, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newport Beach, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (949) 554-1567.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5180 Birch St Wendy’s serve breakfast?
Yes, this Wendy’s location in Newport Beach, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 5180 Birch St in Newport Beach?
The drive-thru is open from 6:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 6:00 AM to 3:00 AM Thursday through Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 5180 Birch St offers breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Newport Beach?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online or via app?
You can order through the Wendy's app available on the Apple App Store or visit https://order.wendys.com.
Is delivery available at this Wendy's location?
Delivery is available where supported. Check availability by entering your address on the Wendy's app or website.
What are the dining options available at Wendy's 5180 Birch St?
Wendy's offers dine-in, drive-thru, takeout, and delivery (where available). Curbside pickup is not offered.
How can I contact Wendy's at this location for questions or feedback?
You can call them at (949) 554-1567, contact customer care via their website live chat, or fill out their customer satisfaction survey online.
Are there other fast food options near Wendy's at 5180 Birch St?
Yes, nearby fast food options include Burger King and Wienerschnitzel at 4501 Jamboree Road, providing alternative choices for customers in the area.
What coffee shops are near the Wendy's location on Birch St?
Starbucks coffee shops are nearby, great for a coffee run before or after visiting Wendy's.
Are there any notable nearby landmarks or government offices customers might visit near Wendy's on Birch St?
Yes, customers might visit the Orange County Superior Court, Harbor Justice Center, or the Newport Harbor Bar Association, all located nearby.