Pavilions

4.4
1069 reviews

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristPavilions
Looking for a grocery store near you? Visit your local Pavilions located at 3100 W Balboa Blvd, Newport Beach, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (949) 675-2395. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
3100 W Balboa Blvd, Newport Beach, CA
92663, United States

Hours

Reviews

4.4
1,069 reviews
5 stars
637
4 stars
268
3 stars
104
2 stars
24
1 star
36

What are people saying?

AI-generated from recent customer reviews

Atmosphere

While many customers enjoyed the store's atmosphere and cleanliness, some reported feeling unwelcome or discriminated against, particularly regarding interactions with staff.

Customer Service

Feedback on customer service was mixed; some praised the helpfulness and friendliness of staff, while others experienced rudeness and poor treatment.

Product Quality

Customers generally appreciated the quality and freshness of products, particularly in the deli and bakery sections.

Pricing

Many reviews noted that the store's prices are higher than average, which some customers found acceptable given the quality and location.
  • FS
    Falcon Sky
    5 days ago
    5.0
    Very NICE. BEAUTIFUL FRUIT upon entry. Easy ability to locate HEALTHY food close to the entrance without having to struggle to find. The fruit is fresh and large. Right up front they had the organic coconut water and other HEALTHY fruit drinks rather than coolers full of soda and garbage... EMPLOYEE was helpful and pleasant.
  • RC
    R C
    Jan 2, 2026
    5.0
    Great atmosphere
  • JS
    Jules Steele
    Dec 23, 2025
    5.0
    great store love shopping here
  • CW
    Chenan Wang
    Dec 1, 2025
    1.0
    This Pavilions gave me one of the worst experiences I’ve ever had as a customer with a service dog. My service dog accidentally urinated in the store. A male employee politely helped me clean it up, but the female greeter at the entrance (Asian appearance) made nasty remarks and looked at me and my service dog with open disgust. Later at checkout, about five or six employees stood around one register, stared at me with cold, judgmental looks, and not a single person said “thank you” or “have a good day.” The whole atmosphere felt openly hostile and, in my opinion, discriminatory toward a customer with a legitimate service animal. I will be filing a formal complaint with Pavilions corporate and considering further action.
  • MM
    Mike Martin
    Nov 24, 2025
    2.0
    I visited the Pavilions in Newport Beach this morning and had two unpleasant interactions. At the deli, I tried to order a bagel sandwich and was told to go get my own bagel—with no instructions or signage explaining that process. Later, while waiting for coffee at the Starbucks counter, another employee told me to move because the line went in a different direction, but again, there were no signs indicating where customers were supposed to stand. Both situations show a need for clearer communication from employees and better guidance for customers. I don’t expect more than a canned response, but I hope the store considers improving these issues.

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!