Jimmy John's

Reviews

• YG

  Yitzhak Gallery

  Jan 30, 2026
  1.0
  Literally can't make this up. The Google listing says the place is open until 9pm. My sister in law placed an order at 6:56pm. When I got there the one employee in the store had closed early..shut down the online ordering system so no new orders would come in. He even made another sandwich for a customer right in front of me while refusing us service. When he was challenged by myself he told me the order didn't come in because they close at 7, I reconfirmed this Google listing approved 4 weeks ago. He told me again they were closed no apology.
• SS

  Shirin S

  Jan 30, 2026
  1.0
  Store denied my husband and daughter service. My husband and three year old daughter wanted to have dinner together and I placed an online order for them at 7:00PM PST. Store accepted my money. at 7:20 my husband and daughter walked inside the store and were told that the store is closed and they refuse to service them. However, they had made a girl's sandwich right then (she was caucasian....my husband and daughter are not....). I'm not sure what the store employees' deal was. The sandwich order was placed during regular business hours and paid for. And it takes them 3 minutes to make each sandwich. Refusing service to a father and daughter who are not white, while providing service for a white customer in NewPort Beach is not a good look. I would like the store manager to contact me. I will be placing a call with Corporate as well.
• JS

  John Anthony S.

  Jan 30, 2026
  1.0
  Online says they close at 9pm. Called and placed an online order. Order was acceepted. Showed up at 7:33pm and was told they aren't going to "honor the order" while watching them finish a sandwhich for Door Dash. Weird and totally unacceptable attitude. We will certainly take our business elsewhere. Watch him offend 4 different customers who came to do business with Jimmy Johns - Not whomever this guy is.
• MA

  Moe Aburwein

  Jan 13, 2026
  1.0
  Worse food. Slowest service. No thanks
• NL

  Nathan Elvis Luciano

  Jan 8, 2026
  1.0
  Just drove 20 minutes out of my way for this and the Google listing says it closes at 9 pm. The guy inside was mopping and wouldn't even talk to me. Just gave the we are closed jester. Yall need to update your hours on Google. Super annoying.