Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Newport Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
693 reviews
5 stars
397
4 stars
159
3 stars
69
2 stars
19
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, particularly highlighting the manager America and cashier Marin for their excellent service.
Food Quality
Overall, the food received positive feedback for its taste and freshness, although some customers noted issues with portion sizes and stale items.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining experience.
Value for Money
Several reviews mentioned concerns about rising prices and portion sizes, indicating a perception that value may be diminishing.
Atmosphere
The dining environment was generally appreciated, with some comments on the need for better lighting and ambiance.
- SDSamantha DarellaSep 22, 20252.0Drove up and barely found the restaurant. The sign was dark and the drive thru menu and surrounding area was dark. Mentioned it while getting my order and they turned the outside lights on. My chicken guacamole burrito did not taste right so stopped eating it midway through. First bad experience at a pollo loco chain. Very disappointing..
- RORobert W. OteroSep 8, 20255.0Beautiful area, and the nearby beach was great.
- MDMarilu DiazAug 15, 20255.0One of the best 👌
- CNCarol NobleJul 7, 20254.0tostada is delicious with moist and tender chicken. Drive thru service is quick. The exterior atmosphere appears to be clear of trash
- CCcecyJul 1, 20251.0Nasty avocado given. Asked for hot sauce and got nothing.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Newport Beach?
El Pollo Loco in Newport Beach is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sundays from 10:00 AM to 9:00 PM.
Does El Pollo Loco in Newport Beach offer delivery services?
Yes, El Pollo Loco offers delivery services at its Newport Beach location.
What types of payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards as payment methods.
Where is the El Pollo Loco located in Newport Beach?
It is located at 2232 SE Bristol St, Newport Beach, CA 92660, United States.
How can I order food from El Pollo Loco for pickup or delivery?
You can order online using their official ordering site at https://order.elpolloloco.com/menu/s-bristol-st-sw-cypress-st or through the El Pollo Loco mobile app available on the Apple App Store.
Does El Pollo Loco provide catering and have a drive-through service?
Yes, El Pollo Loco in Newport Beach offers catering services and also has a drive-through for customer convenience.
What other dining options are near El Pollo Loco in Newport Beach?
Nearby dining options include Flower Child (a health food and vegetarian restaurant), Sgt. Pepperoni's Pizza Store, Ribbro BBQ, KSK Poke & Boba, Burger King, and Starbucks.
Are there any car rental services close to El Pollo Loco?
Yes, Exotic Car Collection by Enterprise and Orange County Van Rentals are car rental agencies located close to El Pollo Loco, useful for travel needs.
Which health and therapy centers can I find near El Pollo Loco?
Nearby health centers include NewSport Physical Therapy, Movement First, Cami, CMT massage therapy, and NakedMD Med Spa Newport Beach.
Can I find beauty and personal care services near El Pollo Loco?
Yes, there are several beauty salons and spas nearby including PRESS Men's Hair, Salon Da Vinci, browstudioway, Space Products USA, and Redefyne MD Aesthetics.