Brand Certified
El Pollo Loco
4.2(701 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
2232 SE Bristol St, Newport Beach, CA
92660, United States
Certified by El Pollo Loco • Mar 01, 2026
(949) 474-2120
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/newport-beach/2232-se-bristol-st
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Newport Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.2
701 reviews
5 stars
404
4 stars
159
3 stars
69
2 stars
19
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for being delicious, fresh, and flavorful, particularly highlighting items like burritos, tacos, and salads.
Service Speed
Many reviews noted the fast service, especially during busy lunch hours, with quick drive-thru experiences being a common positive mention.
Customer Service
While some reviews pointed out issues with specific staff members, many customers appreciated the friendly and helpful service from employees, particularly mentioning a manager named America.
Pricing Concerns
Several customers expressed concerns about rising prices and decreasing portion sizes, indicating a perception of diminishing value for money.
Cleanliness
The cleanliness of the restaurant was generally well-received, although a few reviews mentioned issues with dirty tables.
- LJluis jimenezFeb 20, 20265.0Great frienly service!!!
- CLChristian LebhartFeb 6, 20265.0Healthier than most other options, good chicken stuff!
- BNBrian NguyenJan 15, 20264.0Service was fast, surroundings are fine although the parking lot is a bit cramped and don’t give off the best vibes. With that said, the fire-grilled combo for $6.99 with chicken burrito, chips, and drink is nearly unbeatable. The burrito has pinto beans and cheese and was perfectly cooked. Chips were thick and crisp. Soda machine injected the perfect amount of sugar. As a point of reference, McDonalds’s Big Mac combo is $12.39.
- JJJoe JimenezJan 7, 20265.0Always great!!
- CCColinDec 28, 20255.0Honestly, I don't know why I was sleeping on El Polo Loco! Some of the best and healthiest fast-food around that's also affordable. This place is happening during the week, lots of people getting lunch! Occasionally the drive-thru line spills out onto Bristol St but it's well-staffed and they get you through.
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Certified March 01, 2026Yext Knowledge Graph
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