Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, many reported issues such as incorrect orders, poor preparation, and unsanitary conditions.
Ordering Process
Customers expressed frustration with the self-service kiosks, citing confusion and delays, especially for those paying with cash.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including foul odors and dirty restrooms.
Staff Efficiency
Many customers noted slow service and long wait times, particularly during busy hours.