McDonald's

3.8
1106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 N Wendy Dr, Newbury Park, CA
91320, United States

Hours

Reviews

3.8
1,106 reviews
5 stars
477
4 stars
256
3 stars
182
2 stars
56
1 star
135

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Food Quality

There were complaints about food quality, including stale items and poorly prepared meals.
  • DP
    Denyse Prizzi
    2 days ago
    3.0
    The filet a fish was cold . Hardly had tater sauce on it and too much money for how small they are now.
  • SM
    Steve Moran
    Nov 15, 2025
    1.0
    Bought a $6 fish sandwich...very very disappointing. They used to be good sized, soft bun and tasty.This was shrunken, bun and fish, and rather hard. I guess I'll have to make my own fish sandwich as McDonald's has ruined theirs.
  • AM
    Ana Maria
    Nov 11, 2025
    1.0
    What the hell is going on with that McDonald's? I went there around 10 in the morning and the eggs and muffin were raw. They're trying to kill us with bacteria.
  • RL
    Rene Langarica
    Oct 29, 2025
    3.0
    Always check your order - this location is so bad about getting their orders right and they don’t care!!!
  • AM
    Abigail Morris
    Oct 24, 2025
    1.0
    What's happening in this restaurant since they removed the short cook? Everything is slower. As a customer, I suggest they bring her back for the day. Everything is faster. It's supposed to be a fast food restaurant. We want Yahaira back. I asked for her name, I suppose, that's the one they gave me.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Newbury Park, CA?

McDonald's in Newbury Park operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's in Newbury Park offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery options.