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McDonald's

3.8
(1120 reviews)

Business Details

828 N Wendy Dr, Newbury Park, CA
91320, United States
(805) 498-1043
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 N Wendy Dr, Newbury Park, CA
91320, United States

Hours

Reviews

3.8
1,120 reviews
5 stars
482
4 stars
256
3 stars
186
2 stars
58
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly and attentive service, while others reported rude and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted poor cleanliness in the restaurant and bathrooms, with some customers finding unsanitary conditions.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

The quality of food received mixed reviews, with some customers expressing disappointment over cold or poorly prepared items.
  • RM
    Ray Madueno
    3 days ago
    5.0
    Anna in the morning was super polite out of everyone working no one helped us between helping an irritated customer and taking ketchup to a mom she still went out of her way to make sure we were satisfied. Thank you anna
  • AC
    Athenna Crosby
    5 days ago
    5.0
    Have to give a shout out to this McDonald’s because the fries were crispy and fresh
  • MM
    Miss Meeseeks
    Feb 3, 2026
    2.0
    They took away the menu and only have kiosks. I was paying cash for my son’s happy meal so waited at the counter while staff ignored me. Finally someone came over and said “yes?” I said I just wanted to order. He proceeded to tell me to use the kiosk. I said I wanted to pay cash and he asked me if I had the order “memorized” because I still needed to look at the kiosk. Umm sir, I am ordering a happy meal for my son standing next to me. Yes, I have it memorized. He was very annoyed he had to take my very quick order. The atmosphere here is awful. Sterile and unfriendly because unless you are doing drive thru, they prefer you don’t bother showing up
  • FS
    Frankie Sanz
    Jan 7, 2026
    5.0
    The staff was very respectful and attentive, also the ,
  • FM
    First Man
    Dec 30, 2025
    1.0
    Hi. Been coming here for years. I cannot believe the recent price hikes. Never coming back again to this location. Sorry.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Newbury Park, CA?

McDonald's in Newbury Park operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's in Newbury Park offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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