McDonald's

3.8
1116 reviews
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Business Details

828 N Wendy Dr, Newbury Park, CA
91320, United States
(805) 498-1043
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 N Wendy Dr, Newbury Park, CA
91320, United States

Hours

Reviews

3.8
1,116 reviews
5 stars
480
4 stars
256
3 stars
185
2 stars
57
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Food Quality

Several customers expressed disappointment with the quality of food, citing cold items and poor preparation.

Cleanliness

There were multiple complaints about the cleanliness of the restaurant, particularly in the bathrooms.

Pricing Concerns

Customers noted dissatisfaction with recent price increases and charges for items that were previously included.
  • FS
    Frankie Sanz
    5 days ago
    5.0
    The staff was very respectful and attentive, also the ,
  • FM
    First Man
    Dec 30, 2025
    1.0
    Hi. Been coming here for years. I cannot believe the recent price hikes. Never coming back again to this location. Sorry.
  • TU
    The Divine Unscene
    Dec 30, 2025
    2.0
    What’s up with this McDonald’s? Always a weird experience at the drive thru. They need to get it together!
  • LB
    Leticia Bueno
    Nov 29, 2025
    5.0
    Stopped by this McDonald’s late tonight with my teenager for a quick bite and I was genuinely impressed. Even though they seemed understaffed the two employees working, a younger gentleman and a Hispanic woman, handled everything flawlessly. You could tell they were juggling a lot but they never showed any stress. Both were friendly, patient, and delivered great customer service with a smile. Truly appreciated their professionalism and positive attitude during a busy night.
  • ML
    Marco Leung
    Nov 28, 2025
    1.0
    Tons of pickup orders sitting at the counter getting colder, with instructions to “pick up in the store”. But a rude employee keeps yelling “drive thru” only, when the drive thru line is overcrowded. This makes pick up orders completely pointless. This franchise location is a mismanaged mess. I’d suggest going to a real restaurant when a fast food joint can’t offer speed, convenience, and affordability.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Newbury Park, CA?

McDonald's in Newbury Park operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's in Newbury Park offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery options.