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McDonald's

3.5
(1165 reviews)

Business Details

3000 Newpark Mall Rd, Newark, CA
94560, United States
(510) 745-9321
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3000 Newpark Mall Rd, Newark, CA
94560, United States

Hours

Reviews

3.5
1,165 reviews
5 stars
439
4 stars
244
3 stars
188
2 stars
77
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty conditions and unsanitary practices.

Inaccurate Hours

Many customers expressed frustration over the location not being open 24 hours as advertised, leading to wasted trips.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or stale items.

Customer Experience

Several reviews highlighted rude or unhelpful staff, contributing to a negative overall customer experience.
  • AA
    Abner Ale
    Feb 11, 2026
    1.0
    Pesimo pase por ahi a laa 4 :40 y no me quisierom atentar esos estupidos y si habia gente dentro
  • LH
    Lizzy Heberling
    Jan 5, 2026
    1.0
    I went through the drive through to get a pack of 3 cookies($2.99 in the app), and I was charged for 3 individual cookies. I went back in to try to get it adjusted and they said they cannot adjust it. Careful! Make sure to check your pricing.
  • EG
    Eduardo Garcia
    Dec 25, 2025
    4.0
    Basic
  • AB
    Alphonzo Breland
    Dec 20, 2025
    2.0
    Night shift sucks. 12/19 around 10:30pm. Drive thru - Hispanic male taking orders, hard to understand his speaking accent. OK, get the food and the fries were old and cold. He advise to pull over and wait 4 mins. Waited 8 mins and no one came to the vehicle. I walked up and knocked/banged on the windows to get their attention. 2 workers (male and female) looked at me but kept working and said nothing to anyone to come help me. I walked to the drive thru window and he had the audacity to say I told you 4 minutes. Sir, it was just around 10 minutes. He was able to hand the fries over. Do better!
  • HH
    Hi
    Dec 18, 2025
    2.0
    they got my order wrong, not appreciated

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's restaurant at 3000 Newpark Mall Rd, Newark, CA?

This McDonald's location operates 24 hours a day, seven days a week.

When is the drive-thru open at this McDonald's?

The drive-thru is open 24 hours every day of the week at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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