McDonald's

Reviews

• BL

  Beloved l_z2622

  4 days ago
  1.0
  Will this new macdonald’s branch prosper like any other existing ones? Maybe, if they improve their foods quality! Likely, if they improve their customer service and experience! Likely, if tehy could customers to trust them again and have a repeated business! Why are foods quality and service so bad in this branch? It’s for the franchise owner to ponder and solve!
• NN

  Neomi

  Aug 30, 2026
  1.0
  Terrible experience dinning here, payed for a double quarter pounder and received only 1 patty. My partner ordered a chicken wrap… it came completely unraveled with sauce covering the OUTSIDE of the tortilla. Several flies decided to dine with us today landing on my burger and fries multiple times. As for the employees, we witnessed a significant lack of hygiene, a seemingly sick employee was working WITHOUT a mask and coughing the entire time. My partner and I also noticed a large amount of arguing amongst the staff in the kitchen heard all the way from the dinning area. In this economy i rather spend my money where it is deserved. Very disappointed with my visit today.
• KB

  Knza Belsi

  Aug 21, 2026
  1.0
  Worst experience ever, I ordered in the app went to the restaurant and I was surprised when I came back home and opened the order nothing is correct there was 1 missing patty from the sandwich that I have paid for, they switched mc pops for cookies without my knowledge if you don’t have a product don’t replace without getting back to customer
• TL

  Tara Lawson

  Aug 20, 2026
  1.0
  I waited for 10min and watched 4 cars in the second lane get their order taken before me. After I realizing I was never going to get served I drove up in line to talk to them at the window. However never got to do so because took them another 10 min to serve the car infront of me. And when they did get served the staff clearly got it all wrong because the customers seemed very agitated and sent it back. By that point knew I was never going to get my food and left the line and drove to the Magnet hill Macdonalds. And got food in 3 min total. Also like to clarify this is my secound time going to this new location and I had a very similar situation to last time as well. Was not impressed. However I understand they are still learning it’s a new location but it’s been this long something should be fixed.
• EM

  evangeline mercado

  Aug 13, 2026
  1.0
  I’m disappointed with my experience at the McDonald’s on Mountain Road in Moncton. I ordered my food, but when I received my order, there were no napkins/tissues and no ketchup included. These are small things, but they are basic items that should be checked before handing an order to a customer. I shouldn’t have to go back and ask for basic condiments and napkins after receiving my food. I hope the management can remind the staff to double-check orders before handing them out. I’m not trying to be difficult—I just expect my order to be complete when I pay for it.