Papa Johns Pizza

3.2
243 reviews

About

Pizza Restaurant
At Papa Johns Pizza in National City, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best National City pizza for any occasion. Call us for pizza delivery in National City or stop by 1130 E PLAZA BLVD for carryout to order the best pizza in National City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1130 E PLAZA BLVD, National City, CA
91950, United States

Hours

Reviews

3.2
243 reviews
5 stars
88
4 stars
43
3 stars
23
2 stars
10
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for phone assistance.

Order Accuracy

Several customers reported receiving incorrect orders or missing items, leading to dissatisfaction.

Pizza Quality

Mixed feedback on pizza quality; some customers enjoyed it while others complained about dryness and lack of sauce.

Delivery Issues

Many customers experienced delays in delivery, with some orders arriving cold or late.

Website Problems

Customers reported glitches on the website leading to double charges and difficulties in placing orders.
  • LP
    liza panganiban
    Oct 3, 2025
    2.0
    I walked in to redeem my free medium pepperoni pizza and extra for one added topping which I will pay for. I was refused he said I have to order it online. I showed him the coupon which clearly displayed One Free Medium cheese pizza. One customer per household Must surrender coupon. In-person only. And continue to tell me it will not honor my coupon. So I went online to check it and I couldn’t even find to order it one line. I have ordered many pizzas before and totally shocked by this unsatisfactory customer service
  • JO
    jeff o
    Sep 23, 2025
    5.0
    Fast hot cool employees and great deals
  • JM
    Jonathan Marin
    Jun 14, 2019
    5.0
    As long as there are deals, I'll keep coming back. Currently enjoying their two topping large pizza for 7.49. Also love seeing their cute cat mascot. She a dear.
  • BS
    Bevilane Shaver
    May 5, 2019
    1.0
    I Just came in to the store around 11:30/:45 to order and the customer service representative had a very bad attitude right off the bat, cut me off a couple of times. So, I just assumed that he was having a bad day?? And when I said "really long day?" He assumed I has said something else and proceeded by saying " oh I heard what you said, I didn't hear the other part but I heard you.....huh???? tried to order when I was told "you may go now" and when I tried to say something I was told " I have the right to refuse service" and " ma'am you need to go". I feel quite dumbfounded as to why I was treated like that off the start. So, I'm not quite sure where he misunderstood my words. I just simply wanted pizza. I really wish people would just stop and listen instead of assuming so misunderstandings don't happen. Also, as a customer service representative myself I know to leave my burdens at the door and not take it on a customer. I'm very disappointed because I have gone to this branch for almost 10years and everyone has always been friendly. There were two employees one tall blond with glasses and another dark hair and also glasses. πŸ˜’πŸ˜ πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in National City?

Papa Johns Pizza delivers daily from 10:00 AM to 11:00 PM.

When can I pick up my order from Papa Johns Pizza?

Carryout orders can be picked up daily between 10:00 AM and 10:00 PM at 1130 E Plaza Blvd, National City, CA.