Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in National City on the corner of Plaza Bonita Road and Sweetwater Road in Westfield Plaza Bonita.
Many customers praised the attentive and friendly service from various servers, highlighting specific individuals like Paola, Paco, and Emily for their exceptional hospitality.
Food Quality
While many reviews complimented the delicious steaks and overall food quality, there were notable complaints about inconsistencies, such as tough meat and poorly presented dishes.
Atmosphere
The restaurant is generally described as welcoming and cozy, with a family-friendly vibe, although some customers noted issues with noise and temperature.
Management Engagement
Several reviews mentioned positive interactions with managers, who were attentive and proactive in ensuring customer satisfaction.
CB
Craig Bierer
5 days ago
5.0
Special thanks to Roberto for excellent service. Very kind, patient & understanding. We need more waiters like him. I love this particular Outback @ Plaza Bontita.
DB
Devan Barnes
Jan 2, 2026
5.0
Yesenia - Waitress : You know that kind of server who asks all the right questions for your orders.. and somehow reminds you to order those specific things/ways you would like something particularly… Yeah , Yesenia is on it, did great with 2 toddlers and making sure drinks were prepared as such, food came out very fast, delivered her own food. She did an amazing job as our server and haven’t had service that hospitable in a while.
Not a huge fan of outback food.
JI
John Emerick IV
Jan 2, 2026
5.0
Miles was attentive, friendly and confident in making recommendations on the menu. He suggest pairing my New York Strip with a glass of Josh Cabernet, delicious. Great service on a Friday night
LH
Leslie Hernandez
Jan 2, 2026
5.0
Our server Emily was amazing! She is always so attentive, friendly, and makes sure everything is perfect every time we come in. Her positive attitude and great service truly make the experience better. We always look forward to being helped by her!
AW
Alexis Ward
Dec 29, 2025
1.0
Worst experience ever. I come alot.. we were at the table for like 15 mins before we got our bread, salad came out wrong. server was nice just took a min to get everything and kinda forgot about us once he was busy… even the server next to us noticed that everything was taking forver so he stepped in to help us, only had 1 table in our section, feel like she shoulda got sat that big party… steak was cooked to temperature but the meat quality was seriously bad. we got new york strips and they were worse than the sirlon. super tough. if u are going to charge 30$ for ONE steak it better be good? ridiculous. I can buy 2 quality steaks for 25-30$… Super disappointed and upset that I spend 90$.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in National City?
Outback Steakhouse is open daily from 11:00 AM to 10:00 PM.
Does Outback Steakhouse offer delivery and pickup options?
Yes, Outback Steakhouse offers in-store pickup, curbside pickup, delivery including same-day and no-contact delivery.
Where is Outback Steakhouse located in National City?
It is located at 2980 Plaza Bonita, National City, CA 91950, in Westfield Plaza Bonita on the corner of Plaza Bonita Road and Sweetwater Road.
Does Outback Steakhouse have menu options for customers with gluten intolerance?
Yes, they offer several gluten-free menu items. You can view the gluten-free menu online via the provided link.
Is there a dress code to dine at Outback Steakhouse?
The dress code is casual, making it comfortable for all guests.
What payment methods are accepted at Outback Steakhouse?
They accept American Express, cash, MasterCard, and Visa.
Does Outback Steakhouse serve alcoholic beverages and have a bar onsite?
Yes, they serve liquor, beer, wine, and cocktails and have a bar onsite.
Are reservations required for dining at Outback Steakhouse?
Outback Steakhouse accepts reservations but does not require them.
What nearby places can I visit before or after dining at Outback Steakhouse?
You can visit places like Macy's Backstage for shopping, Maxx Bounce Amusement Park for family fun, and Cinnabon for a sweet treat, all located nearby.
How can the nearby stores at Westfield Plaza Bonita help customers visiting Outback Steakhouse?
Customers can enjoy shopping at nearby stores like Jared for jewelry, Finish Line for shoes, and Hollister Co. for clothing before or after their meal.