Outback Steakhouse

4.3
3000 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in National City on the corner of Plaza Bonita Road and Sweetwater Road in Westfield Plaza Bonita.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2980 Plaza Bonita, National City, CA
91950, United States

Hours

Reviews

4.3
3,000 reviews
5 stars
1,869
4 stars
565
3 stars
269
2 stars
120
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, with specific mentions of servers like Nola, Paola, and Isiah.

Food Quality

While several reviews highlighted delicious food, there were also complaints about inconsistencies in food quality, with some dishes described as bland or poorly prepared.

Atmosphere

The restaurant is generally described as welcoming and family-friendly, contributing to a pleasant dining experience.

Staffing Issues

Some customers noted that service was slow or overwhelmed due to insufficient staffing, leading to delays in food and drink service.

Overall Experience

Despite some negative experiences, many patrons expressed a willingness to return, citing good food and service as key reasons.
  • AV
    Alejandra Villares
    1 day ago
    1.0
    Worst thing ever! We spent $68 dollars just for our food to look like this, I couldn’t even finish my meal I had to throw it away, it made me sick, worst money spent. I wish I could get a refund!!! Not worth it, I will never go back.
  • VC
    vianey contreras
    1 day ago
    1.0
    Super mal servicio pusimos una orden para recojer pero cuando queríamos poner la orden no nos aparecía nada disponible en el web side marcamos para preguntar y nos dijeron que si no aparecía en linea es porque no tenían nada disponible después nos metimos directamente al web side de plaza bonita y ya nos dejó. recogimos la comida y venía sin dos de los 4 complementos que pedimos y la cebolla que venía con nuestra comida parece que nos echaron las puras migajas que tenían restantes y el pollo tenía super mala presentación y la salsa estaba toda regada y el pan que venía todo frío y duro la verdad no pudimos regresar las cosas porque cerraban alas 10 Pero la neta por los casi 70 dólares que pagamos por dos platillos no vale la pena no vuelvo a pedir
  • YV
    yaya villa
    6 days ago
    3.0
    Maybe because we went during dinner rush, but it took a solid 20 minutes for food to be served and I never got my appetizer. Drinks were good, steak was great.
  • DV
    Delfino Vivaldo
    Nov 10, 2025
    5.0
    Today, we had the honor in dining in at Outback to celebrate Veterans Day. Javier was just an amazing Server. From start to finish, he made our dining experience unforgettable.
  • MT
    Mandy Turnbull
    Nov 8, 2025
    5.0
    Vivian was our waitress tonight and was amazing. She made great recommendations and made our visit lovely. It was our first time at this restaurant and it was great! Definitely recommend if in the area and ask for Vivian.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.