Brand Certified
McDonald's
3.7(1928 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3400 Highland Ave, National City, CA
91950, United States
Certified by McDonald's • Mar 01, 2026
(619) 498-8550
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,928 reviews
5 stars
838
4 stars
371
3 stars
326
2 stars
144
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of attention from staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and improper food handling practices.
Food Quality
There were numerous complaints about the quality of food, including cold items, poorly assembled burgers, and inconsistent preparation.
Staff Attitude
Several customers noted unprofessional behavior from staff, including indifference and a lack of accountability for mistakes.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members.
- GCGuillermina Contreras4 days ago1.0Extremely disappointed and the worst customer service ever.
- JKJunghwan Kim4 days ago5.0그냥 동네 맥도날드입니다. 친절하고 테이블에 음식 갖다줘요. 맛은 맥도날드고요, 음료 파운틴은 없어요
- ATAngel TafoyaFeb 19, 20261.0It’s crazy how a burger place has no fries available at 10 in the morning… what kind of preparation is this manager doing that they have absolutely no fries in the morning
- IGIrma GastelumFeb 16, 20261.0Did curbside order because I have my child in the car, I waited 10 minutes and no one came Out then my app said it been delivered when it hadn’t I have to now walk inside and my order is siting there while she’s taking an order. The manger comes and says she was going tu take it but someone walked in. So you don’t care about the order that’s been there for 10 mins. The manager Karol didn’t care just looked at me when I explained how they failed To do their job correctly.
- WWWuang WatereyeJan 23, 20261.0No matter what time of the day you come here there is a waiting period of at least 20min to get your food to sit down to eat, I have to ask what is their waiting time period before I order and they never have milk shakes no matter what time of the day you come, but i figured out they just dont want to clean the machine so they are always out… never any proper utensils and when you ask for the proper materials they laugh at you like come on now you know we are all screwed up here… employees are always joking around and dont take the walk in customers serious…
Frequently Asked Questions About McDonald's
What are the drive-through hours for McDonald's at 3400 Highland Ave, National City, CA?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and on Sunday, and from 6:00 AM to midnight on Friday and Saturday.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery including same-day and no-contact delivery options.
How can I order from McDonald's at 3400 Highland Ave online?
You can order through their online delivery link or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Where is McDonald's at 3400 Highland Ave located?
It is located in National City, California, 91950, USA at 3400 Highland Ave.
Are there nearby places I can visit before or after dining at McDonald's on Highland Ave?
Yes, you can visit nearby places such as Builders Firstsource for home improvement needs or relax at Sandras Studio, a nearby beauty and spa barber.
Can I visit nearby coffee shops near this McDonald's?
Yes, Ziggi's Coffee is a nearby coffee shop where you can enjoy a beverage before or after your meal at McDonald's.
Are there retail stores near this McDonald's location?
Nearby retail options include Kirkland's for furniture and home decor and Ross Dress for Less for clothing and department store needs.
Are there beauty and spa services near the McDonald's on Highland Ave?
Yes, several beauty and spa options such as Hair by Edith Villegas, M. Aesthetics Skin & Brows, and Fallon Marie Salon are close by.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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