McDonald's

3.7
1906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3400 Highland Ave, National City, CA
91950, United States

Hours

Reviews

3.7
1,906 reviews
5 stars
828
4 stars
369
3 stars
322
2 stars
144
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Cleanliness

Several customers noted that the dining area and restrooms were dirty, with complaints about unsanitary conditions.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude or dismissive behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or unappetizing meals.
  • VP
    Verónica Puente
    Nov 14, 2025
    1.0
    Last time I go to this McDonald's. First, they took forever with the order, the fries were only half full, the McRibs had no BBQ sauce at all, the pie was burnt, bent, and broken... the restaurant was filthy, the tables were dirty... think twice before going there.
  • VL
    Videos Lcz
    Nov 7, 2025
    1.0
    Don’t come to this nasty place there are several McDonald with way better costumer service and quality food. Worst McDonald in San Diego. Save yourself some time!
  • JD
    John Dobb
    Oct 25, 2025
    5.0
    The best advice I can give is to use the McDonald's app when you order. Unbelievable savings!
  • TS
    Teresa Salas
    Oct 24, 2025
    1.0
    Worse place ever , slow placed . Don’t get inline or Oder if you’re in a hurry
  • JF
    Justeen Frazier
    Oct 18, 2025
    2.0
    Outdoor menus have been broken for years and you cant read them, and their cars machine is broken often and they don't have any signs until you are up to order and then stuck in line.

Frequently Asked Questions About McDonald's

What are the drive-through hours for McDonald's at 3400 Highland Ave, National City, CA?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and on Sunday, and from 6:00 AM to midnight on Friday and Saturday.

What delivery and pickup options does this McDonald's offer?

This location offers curbside pickup, delivery including same-day and no-contact delivery options.