McDonald's

Reviews

• JR

  Jorge Rodriguez

  Feb 21, 2026
  2.0
  All the workers are rude as hell went to pick up my order lady wearing a high visibility jacket talked to me with the biggest attitude. Everyone there are very rude.
• JL

  John Lee

  Feb 18, 2026
  1.0
  On 18 February ‘26 @ 9:30 AM, I went into McDonald’s @ 16 and Highland Ave. in National City CA. for breakfast. I proceeded to the men’s restroom to wash my hands prior to ordering and eating. Upon opening the door, I saw trash, receipts, used paper towels, and toilet paper strewn across the floor. The trash can adjacent to the commode was overflowing onto the floor and used toilet paper towels was on top of the overflowing trash. The toilet paper was empty……. ie no toilet paper was available. I managed to avoid stepping on trash as I approached the vanity. I was appalled that an American restaurant would present this type mess to their dining guests!!! Before ordering a big breakfast, and without making a scene, I approached the cashier and quietly told her that the men’s restroom was a disaster and needed to be serviced. She said “I’ll tell the manager “. Reluctantly, and because I was in a hurry, I still offered breakfast and ate at a table as far away from the restroom as as possible, yet in sight of the restroom door . While dining, I watched the restroom door to see if the room was being serviced during the half hour I was there. No employee ever approached that door. As I ate, I observed a young black man mopping the entrance and dabbling around here and there in the restaurant. To the general public, if you’re thinking of going out to dine @ McDonald’s , you should be advised that the McDonald (16th & Highland Ave.,NC) should be avoided. . Choose another location or cafe. This one “Grossed Me Out”!!! Obviously the owner/manager of this franchise doesn’t care about the cleanliness/sanitation aspects of their food operations. Government sanitation inspectors should become more proactive for the sake of decency and welfare of their citizenry!!!
• KA

  Kim Albo-Johnson

  Feb 16, 2026
  5.0
  Very fast service. Clean restaurant and restrooms. Staff was friendly. This location is just a couple blocks from the Highway. Very easy to access.
• AZ

  April Zarate

  Feb 12, 2026
  1.0
  Every time we come to this mcdonalds we recieve bad customer service
• AA

  Angelo

  Jan 27, 2026
  1.0
  The employees here are horrible and doesn't help you at all, then another customer committed assault and battery towards me. I placed an order on the app to be picked up at the counter. I went and asked for help, showed them my order, and the code. The employee asked to see it and told it's not complete with a tone as if I'm stupid. Then immediately touched my phone without my permission. I told them don't touch my phone, and then she proceeds to grab for my phone before asking me if she can see it without asking for my permission first and I told her no, when I'm already annoyed and aggregated, so I showed her the ticket, where the order is supposed to be picked up as it clearly showed AT THE COUNTER, and because I said she can't have my phone she walked away and proceed to ignore me. Then I kept waiting to get help because I ALREADY PAID FOR MY ORDER, when an employee called out an order for a different customer, MIND YOU THERES ENOUGH ROOM TO PASS AND GRAB THE FOOD TO MY LEFT, the other customer proceeds to be aggressive, threatening, and used his body to pushed towards me while the employee did nothing and just watched. HORRIBLE PLACE, THE RESTAURANT ALWAYS FEEL AND SMELL DIRTY, I USED THE BATHROOM AND SOMEONE WAS BRUSHING THEIR TEETH,AND THE CUSTOMER SERVICE IS VERY UNHELPFUL AND DOES NOTHING TO HELP AND INVADE YOUR SPACE WITHOUT PERMISSION.

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