Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, both in-store and drive-thru, often exceeding 20 minutes.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and lack of attention to orders.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a consistent issue with order fulfillment.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or improperly prepared items.
DD
Dante
4 days ago
5.0
Coffee and Value Meal morning routine
CT
Cory Tucker
Dec 15, 2025
1.0
This is the second time I've ordered the Oreo Mcflurry and they have been absolutely lazy and filled the cup with vanilla ice-cream and sprinkled a crushed Oreo over the top.
I've attached two pictures to visually show what I've received from this specific McDonalds.
The first time it happened I felt like it wasn't that big of a deal but to place an order two weeks later and receive the same type of lackluster service is wild.
DS
Dee S
Dec 11, 2025
3.0
Why do they offer table service if you have to go back to counter to get your food, just don't offer it. I like their McRib. Managers don't really move much from their spot. They work somewhat at their spot but count on the efficiency of the employees to do all the walking around & cleaning work. Kudos to the working employees.
JW
John Watson
Dec 7, 2025
1.0
Worst experience EVER
took 45 minutes to get a cheeseburger
LAST TIME I'LL EVER VISIT ANY MCDONALDS
EC
El zurdo Camoraneci
Dec 7, 2025
1.0
Tardan mucho en atender ala gente .nonse cual sea la función del gerente. Si ve que su personal se atrasan por que no contratan a mas gente 7 minutos parado para que me atiendan y tomen mi orden