McDonald's

3.6
1638 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1630 Highland Ave, National City, CA
91950, United States

Hours

Reviews

3.6
1,638 reviews
5 stars
682
4 stars
289
3 stars
231
2 stars
126
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and drive-thru, often exceeding 20 minutes.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and lack of attention to orders.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a consistent issue with order fulfillment.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or improperly prepared items.
  • DD
    Dante
    4 days ago
    5.0
    Coffee and Value Meal morning routine
  • CT
    Cory Tucker
    Dec 15, 2025
    1.0
    This is the second time I've ordered the Oreo Mcflurry and they have been absolutely lazy and filled the cup with vanilla ice-cream and sprinkled a crushed Oreo over the top. I've attached two pictures to visually show what I've received from this specific McDonalds. The first time it happened I felt like it wasn't that big of a deal but to place an order two weeks later and receive the same type of lackluster service is wild.
  • DS
    Dee S
    Dec 11, 2025
    3.0
    Why do they offer table service if you have to go back to counter to get your food, just don't offer it. I like their McRib. Managers don't really move much from their spot. They work somewhat at their spot but count on the efficiency of the employees to do all the walking around & cleaning work. Kudos to the working employees.
  • JW
    John Watson
    Dec 7, 2025
    1.0
    Worst experience EVER took 45 minutes to get a cheeseburger LAST TIME I'LL EVER VISIT ANY MCDONALDS
  • EC
    El zurdo Camoraneci
    Dec 7, 2025
    1.0
    Tardan mucho en atender ala gente .nonse cual sea la función del gerente. Si ve que su personal se atrasan por que no contratan a mas gente 7 minutos parado para que me atiendan y tomen mi orden

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 1630 Highland Ave, National City, CA?

The McDonald's drive-thru is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does McDonald's at 1630 Highland Ave offer delivery and curbside pickup services?

Yes, this McDonald's location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.