Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,624 reviews
5 stars
674
4 stars
288
3 stars
229
2 stars
126
1 star
307
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Many reviews highlighted poor cleanliness standards, including dirty tables, restrooms, and overall restaurant conditions.
Food Quality
Customers frequently mentioned receiving cold or improperly prepared food, with several complaints about missing items and incorrect orders.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including rudeness and lack of attentiveness to customer needs.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, as well as enjoying certain menu items.
- SBSamuel Betancourt4 days ago3.0No line in drive thru, nobody waiting for curbside pick up and still took over 10 minutes to provide my order, I even ordered and payed online 10 minutes before I arrived in hopes this would speed up the process. If you are in a morning rush, do NOT select this location. Lastly my food was cold when I got it.
- EGEmma GarciaNov 2, 20252.0I don’t know if it’s the people nowadays or companies not giving out basic training, but wow you would think in a customer service based job, there wouldn’t be so much incompetence. I went for a $6 meal deal and their buy one get one for $1, the lady who took our order didn’t even bother to ask what drink or sauces we wanted, let alone which one we wanted to do for the B1G1. When we go to pay, she tells us our total in Spanish which no big deal, but when we got the receipt we had seen she charged us for something completely different. When we got to the window to pick up our food, what seemed to be the manager (considering the difference in attire) came to help us. That’s when I let her know we were over charged for things we never wanted. When I go to explain it to her, she seemed like she didn’t even want to hear it & just irritated by the fact she has to help us more than expected. She tries to explain to me that what the lady at the speaker rang us up for, wasn’t apart of the deal, which I was well aware of prior to even ordering my food. My family & I have been coming here for years, over time it just seems like the customer service has gone down & like they don’t care to train their employees anymore. BTW the fries & nuggets are almost always cold
- GHGina HernandezOct 4, 20251.0Don’t come here , I had once ordered a meal deal and the lady overcharged 5$ more extra dollars an she even charged me the extra 60 cents for sauce with the nuggets when one free sauce is required with a purchase of nuggets and she was really rude.
- MMmeowSep 30, 20252.0ppl that work here r hella slow 💔💔💔 wdym i had to wait 40 mins for fries bro
- EMElvia MagallanesSep 15, 20251.0Waited more than 15 minutes for a mobile order that had been placed 10 minutes in advance. I had to go inside to see what was causing the delay but no one was out front to even help me. I had to even wait more time to be helped. Don't waste your time going there, it's literally a waste of time!!!!
Frequently Asked Questions About McDonald's
What are the McDonald's drive-thru hours at 1630 Highland Ave, National City, CA?
The McDonald's drive-thru is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does McDonald's at 1630 Highland Ave offer delivery and curbside pickup services?
Yes, this McDonald's location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order food from the McDonald's at National City, CA using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store. Quick links are provided for convenient access.
What payment options are accepted at McDonald's on Highland Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are the general opening hours of McDonald's at this location?
The restaurant is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Is there WiFi available at McDonald's, National City, CA?
Yes, WiFi service is available at this McDonald's location.
What nearby fast food restaurants can I visit around McDonald's at 1630 Highland Ave?
Nearby fast food options include El Pollo Loco, Jack in the Box, and another McDonald's location.
Are there any postal services near McDonald's on Highland Ave for convenient mailing while grabbing a meal?
Yes, the US Post Office, United States Postal Service, and USPS Collection Point are nearby and can be visited before or after your meal.
What local businesses near McDonald's can provide additional services such as laundromats or gas stations?
Nearby you can find Friendly Wash N Dry and National Coin Laundry for laundry services, and ARCO gas station for fuel and convenience store needs.
Where can I find Mexican or seafood dining options close to McDonald's at 1630 Highland Ave?
Nearby dining options include El Pollo Loco, Karina's Mexican Seafood, and Marias Taco Shop for Mexican and seafood cuisine.