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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Many reviews mentioned cold, soggy, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Kiosk Issues
Multiple reviews highlighted problems with self-service kiosks, including malfunctioning machines and staff reluctance to assist customers with them.
Management Concerns
There were complaints about unhelpful management and a lack of accountability for service issues, contributing to a negative customer experience.
JG
Jennifer Gutherz
Nov 9, 2025
5.0
Great experience overall
JM
Joshua Mclean
Nov 2, 2025
5.0
McyD's is straight up expensive now! Everything else is is just as nostalgic as its always been.
SS
Susan Saldana
Oct 30, 2025
1.0
For the people complaining about the workers not helping you with the kiosk machines can you at least try to read before asking for help? How hard can it be to REAS and FOLLOW the instructions on a kiosk for a simple order? You want the workers to chew the food for you too? Go cry at your house not here
RG
Rob Goolsby
Oct 25, 2025
1.0
No sauce, i ordered 20 nuggets with 3 spicy buffalo sauces, the maximum the app will let you add, and they smiled at me and let me away with 0 sauces. Shame.
CG
Calvin “XrpWest” Gray
Oct 22, 2025
4.0
Nice place 👍 Kiosk is down every now and then but other than that, they take care of each customer very well. Would rate it a 5 but the guy in front calling orders seems to hate his job lol 🤪
What are the drive-thru hours for McDonald's at 2140 Plaza Blvd, National City, CA?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, and from 5:00 AM to 2:00 AM Friday through Sunday.
What delivery and pickup services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the accepted payment options at McDonald's, 2140 Plaza Blvd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 2140 Plaza Blvd, National City, California, 91950, USA.
Can I order from this McDonald's using a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android.
What are the operating hours of this McDonald's restaurant?
The restaurant is open daily from 5:00 AM until 1:00 AM on weekdays and until 2:00 AM on weekends.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
What nearby places can help me plan a visit to McDonald's at 2140 Plaza Blvd?
The Mexico International Border is nearby and could be a sightseeing stop before or after your meal.
Are there other dining options near McDonald's at 2140 Plaza Blvd?
Yes, nearby dining options include Subway, Karihan Filipino Food, Red Ribbon Bakeshop, Sushi Namu, Popeyes Louisiana Kitchen, Filipino Desserts Plus, Chic•Boy, Sushi Loco, and Dunkin'.
What nearby stores or services are available that might be useful when visiting McDonald's?
Nearby services include Island Pacific National City grocery store and bank, PNB Remittance Centers, Lucky Money Inc, T-Mobile store, Plaza Pharmacy, LUV Car Wash, and storage services like Flash Movers.