McDonald's

3.6
2131 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2140 Plaza Blvd, National City, CA
91950, United States

Hours

Reviews

3.6
2,131 reviews
5 stars
899
4 stars
406
3 stars
309
2 stars
145
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned cold, soggy, or improperly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.

Kiosk Issues

Multiple reviews highlighted problems with self-service kiosks, including malfunctioning machines and staff reluctance to assist customers with them.

Management Concerns

There were complaints about unhelpful management and a lack of accountability for service issues, contributing to a negative customer experience.
  • JG
    Jennifer Gutherz
    Nov 9, 2025
    5.0
    Great experience overall
  • JM
    Joshua Mclean
    Nov 2, 2025
    5.0
    McyD's is straight up expensive now! Everything else is is just as nostalgic as its always been.
  • SS
    Susan Saldana
    Oct 30, 2025
    1.0
    For the people complaining about the workers not helping you with the kiosk machines can you at least try to read before asking for help? How hard can it be to REAS and FOLLOW the instructions on a kiosk for a simple order? You want the workers to chew the food for you too? Go cry at your house not here
  • RG
    Rob Goolsby
    Oct 25, 2025
    1.0
    No sauce, i ordered 20 nuggets with 3 spicy buffalo sauces, the maximum the app will let you add, and they smiled at me and let me away with 0 sauces. Shame.
  • CG
    Calvin “XrpWest” Gray
    Oct 22, 2025
    4.0
    Nice place 👍 Kiosk is down every now and then but other than that, they take care of each customer very well. Would rate it a 5 but the guy in front calling orders seems to hate his job lol 🤪

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 2140 Plaza Blvd, National City, CA?

The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, and from 5:00 AM to 2:00 AM Friday through Sunday.

What delivery and pickup services does this McDonald's location offer?

This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.