McDonald's

3.6
2151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2140 Plaza Blvd, National City, CA
91950, United States

Hours

Reviews

3.6
2,151 reviews
5 stars
908
4 stars
409
3 stars
311
2 stars
145
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Customers frequently reported dirty tables and restrooms, indicating a lack of proper sanitation.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Long Wait Times

Several reviews mentioned long wait times both in the drive-thru and for curbside orders.

Food Quality

There were complaints about food being cold, stale, or improperly prepared, affecting overall satisfaction.
  • JF
    Javy Flo
    2 days ago
    1.0
    Super slow for a fast food place
  • JM
    Jeremy Morris
    6 days ago
    5.0
    Just stopped to grab a quick coffee. Ot was like pulling teeth to get creamer from them.
  • FF
    Franco Flores
    Jan 4, 2026
    1.0
    Managers and Supervisors here need to be coached on how to handle customers. Constantly bullying me that I was and after proving my order was over charged, not once did the lady in charge take ownership or apologize for the mistake. The supervisor instead blamed the staff and that does not show leadership. Very disappointed, I will not be returning to this location again.
  • MC
    Maurice Cunanan
    Dec 13, 2025
    1.0
    This McDonald’s has to be one of the worst places I’ve been to. They could be over-staffed, no one in the lobby, you could be the only car in the drive-thru, and they would still find a way to mess up your order. Like tonight’s incident for instance, I a pretty simple order: 20 nuggets, large fries, and a small fries. I drive up to the first window and the cashier reads off that I ordered the Big Mac Bundle. I correct her and she just gives me a side-eye and says “yea yea… it’s $25.xx”. I pay it and look at the receipt and lo and behold, she charged me for the Big Mac Bundle. I complain at the second window and express how unacceptable it is that I have to wait now for a refund yet they’re going to charge me twice just to “correct” my order without any type of compensation other than “oh sorry about that”. All and all I paid for re-fried nuggets, cold fries for about $50. That is just one example of how incompetent those workers are.
  • OF
    Oscar Face
    Dec 6, 2025
    1.0
    IF YOU WANT ,E PLAZA BLVD ,MCDONALD'S OVERWHELMING EXPERIENCE..JUST COME INSIDE TAKE A LOOK FOR YOURSELF ..THE ESTABLISHMENT HAS NO CLEAN TABLES ..LET ALONE RESTROOMS..BUT YOU'LL WITNESS EVERY EMPLOYEE COMING OUT THOSE FILTHY BATHROOMS TO KEEP ATTENDING ..DRIVE THRU CUSTOMERS..NEED FIND EMPLOYEES GOING TO COME CORRECT ..IN THE WORKPLACE.. THEYRE ALSO APPLYING THEMSELVES ...

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 2140 Plaza Blvd, National City, CA?

The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, and from 5:00 AM to 2:00 AM Friday through Sunday.

What delivery and pickup services does this McDonald's location offer?

This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.