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McDonald's

3.6
(2166 reviews)

Business Details

2140 Plaza Blvd, National City, CA
91950, United States
(619) 267-7523
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2140 Plaza Blvd, National City, CA
91950, United States

Hours

Reviews

3.6
2,166 reviews
5 stars
910
4 stars
412
3 stars
312
2 stars
147
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, particularly in the bathrooms and dining area.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Kiosk Issues

Several reviews mentioned malfunctioning kiosks, causing delays and confusion for customers trying to place orders.

Food Quality

There were complaints about food being served cold or stale, with some customers expressing dissatisfaction with the overall quality.
  • JS
    Jose Santana
    Feb 25, 2026
    1.0
    Excessive drive through wait times. If you are on your work lunch, skip this location.
  • BB
    Brrbrrpatapim
    Feb 18, 2026
    1.0
    I called to order food, they eneded the call and I was in the middle of ordering, bad service.
  • BG
    Brittany García
    Feb 18, 2026
    1.0
    Worst place ever. Last time I order, they changed my order and forget to put juices on. Now, this time I didnt order anything because they where so little of help. We didn’t wanted to order on the kiosco because we wanted to aks if they still have breackfast but the manager keept telling us to go to the kiosco and didn’t let us ask. We left without ordering, and eat at the closest Jack in the Box.
  • PV
    Patty Valdovinos
    Feb 17, 2026
    4.0
    Usually use drive thru. Sometimes short staffed. Employees on a timer and rush service. Employees get upset if you ask for ketchup or any condiments even if it had been asked during ordering process.
  • JG
    Justin Gomez
    Feb 14, 2026
    2.0
    Waited for 20 mins for curbside ordering with seemingly no line at driver thru or inside. This has happened about 3 times now at this location where thee has been a long wait when it does not look busy at all.

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 2140 Plaza Blvd, National City, CA?

The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, and from 5:00 AM to 2:00 AM Friday through Sunday.

What delivery and pickup services does this McDonald's location offer?

This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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