Chipotle National City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food temperatures, portion sizes, and overall quality, including cold and undercooked items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and issues with order accuracy.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
Pricing
Customers frequently mentioned that the food is overpriced for the portion sizes and quality received.
Inconsistency
There were mixed experiences regarding food quality and service, with some praising the staff while others reported significant dissatisfaction.
NB
Noemi Belgrano
Nov 10, 2025
4.0
Amazing food!, the workers their were super friendly and nice, I loved what I ordered and very flavorful, 10/10 will for sure be coming back when I pass by National City or SD again
GG
G
Nov 7, 2025
1.0
The food was put up so badly. The burrito could not even stay together - - not because of the abundance of ingredients but because it was not even rolled correctly.
I asked for avocado and there was no semblance of avocado.
Chipotle is not worth it again.
LM
Lucifer Morning
Oct 20, 2025
1.0
My guac was watery and crunchy due to ice cubes in there… I also didn’t receive any queso in my bowl.
TO
Table 4 One
Oct 10, 2025
3.0
First time at this location. The service was friendly and fast. The burrito was good but cold. My only complaint is that the hot items where more on the warmer side. Once you add all the cold ingredients it gets cold fast. Overall it’s ok. For the price I rather go to my local taco shop. I’ll recommend it just expect a cold burrito…but good.
JM
Juan Molina
Oct 2, 2025
3.0
Food temperatures are a problem, specially at night 40 min before closing. I saw barbacoa tray looked suspiciously cold/ look warm . I asked to get it heated up more and I was told no. I asked to check the temperature of tray. It barely made it to 150 °F according to the employee. I asked to see it but was never showed. It is safe to assume the food was was below 150°F. When the food temperature should be 165°F for optimal food safety. The tray wasn't even emitting any vapor. I expressed my concern and I was told they had turned off the heating table to get ahead and be ready for closing time. Everything was turned off almost an hour before closing. Never coming here specially at night again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 404 Mile Of Cars Way in National City?
Chipotle Mexican Grill in National City is open every day from 10:30 AM to 9:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle National City offers both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in National City?
Chipotle Mexican Grill is located at 404 Mile Of Cars Way, National City, CA 91950, USA.
How can I place an order online for pickup or delivery at Chipotle National City?
You can place your order online through Chipotle's official ordering website or their app available on the Apple App Store.
What type of food and quality can I expect from Chipotle Mexican Grill in National City?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives, following their "Food with Integrity" principles.
Is Chipotle Mexican Grill in National City inclusive and welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and supports diversity and inclusion.
Can I earn rewards or get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food at Chipotle National City.
What nearby restaurants can I visit before or after eating at Chipotle National City?
Nearby restaurants include Jersey Mike's Subs for sandwiches, Ethnic Deli and Cafe for Middle Eastern cuisine, Pho Kha for Vietnamese food, and Goody's Sushi & Grill for sushi lovers.
Are there any nearby coffee shops or places to grab a drink near Chipotle in National City?
Yes, Starbucks is nearby if you want coffee or smoothies, and Over The Tap is a local beer bar for a casual drink after your meal.
What other services or businesses are located near Chipotle Mexican Grill in National City?
Nearby services include Scott Mills - Farmers Insurance for financial services, Najera Chiropractor for health care, Mobile Flash Repairs for phone repair, and European Wax Center for waxing and skin care.