Chipotle Mexican Grill

3.9
560 reviews
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About

Mexican Restaurant
Chipotle National City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
404 Mile Of Cars Way, National City, CA
91950, United States

Hours

Reviews

3.9
560 reviews
5 stars
282
4 stars
112
3 stars
50
2 stars
38
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperatures, portion sizes, and overall quality, including cold and undercooked items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and issues with order accuracy.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Pricing

Customers frequently mentioned that the food is overpriced for the portion sizes and quality received.

Inconsistency

There were mixed experiences regarding food quality and service, with some praising the staff while others reported significant dissatisfaction.
  • NB
    Noemi Belgrano
    Nov 10, 2025
    4.0
    Amazing food!, the workers their were super friendly and nice, I loved what I ordered and very flavorful, 10/10 will for sure be coming back when I pass by National City or SD again
  • GG
    G
    Nov 7, 2025
    1.0
    The food was put up so badly. The burrito could not even stay together - - not because of the abundance of ingredients but because it was not even rolled correctly. I asked for avocado and there was no semblance of avocado. Chipotle is not worth it again.
  • LM
    Lucifer Morning
    Oct 20, 2025
    1.0
    My guac was watery and crunchy due to ice cubes in there… I also didn’t receive any queso in my bowl.
  • TO
    Table 4 One
    Oct 10, 2025
    3.0
    First time at this location. The service was friendly and fast. The burrito was good but cold. My only complaint is that the hot items where more on the warmer side. Once you add all the cold ingredients it gets cold fast. Overall it’s ok. For the price I rather go to my local taco shop. I’ll recommend it just expect a cold burrito…but good.
  • JM
    Juan Molina
    Oct 2, 2025
    3.0
    Food temperatures are a problem, specially at night 40 min before closing. I saw barbacoa tray looked suspiciously cold/ look warm . I asked to get it heated up more and I was told no. I asked to check the temperature of tray. It barely made it to 150 °F according to the employee. I asked to see it but was never showed. It is safe to assume the food was was below 150°F. When the food temperature should be 165°F for optimal food safety. The tray wasn't even emitting any vapor. I expressed my concern and I was told they had turned off the heating table to get ahead and be ready for closing time. Everything was turned off almost an hour before closing. Never coming here specially at night again.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 404 Mile Of Cars Way in National City?

Chipotle Mexican Grill in National City is open every day from 10:30 AM to 9:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, Chipotle National City offers both in-store pickup and delivery services for your convenience.