Taco Bell

3.6
681 reviews

Business Details

3177 Jefferson Street, Napa, CA
94558, United States
(707) 254-0517

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3177 Jefferson Street in Napa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3177 Jefferson Street, Napa, CA
94558, United States

Hours

Reviews

3.6
681 reviews
5 stars
239
4 stars
161
3 stars
142
2 stars
43
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews indicated dissatisfaction with food quality, including missing items, incorrect orders, and complaints about portion sizes.

Technology Issues

The introduction of kiosks and AI ordering was met with mixed reactions, with some customers finding it inefficient and impersonal.

Cleanliness

Several customers noted cleanliness issues within the restaurant, contributing to an overall negative dining experience.
  • RS
    rusty sweeden
    Jan 22, 2026
    4.0
    I like Taco Bell.I was last night.They've been messing up lately.Hopefully , go get a handle on this and do better
  • JR
    Janissa Rodriguez
    Dec 19, 2025
    2.0
    I used to love this taco bell but they have gone down so bad in overall quality and customer service. They never make the orders right, they canceled my online pickup order and said they don't know what to tell me about it when I came to pick up. Always a looong line, I understand busy and under staffed but its crazy and something is always missing from our order and no one is accommodating. Im so disappointed.
  • EB
    Elena Bresee
    Dec 10, 2025
    2.0
    They threw our tacos in the bag and they didn't give us our chips and they where vary rude
  • MP
    mark pacini
    Dec 5, 2025
    3.0
    This is the worst Taco Bell. It is like pulling teeth to get someone to make eye contact as to get the restroom code or to ask for water cups. Then, they don't usually know what I am asking for when I ask for cups. Nothing is available without assistance except napkins, so if you end up needing a fork, you stand at the counter for several minutes as they try not to look at you. The good days of Taco Bell seem to have vanished.
  • JP
    Joseph Pierini
    Oct 24, 2025
    5.0
    The web app was a breeze to use and made pickup quick and easy. Truly how you should do online ordering. Good job Taco Bell!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through at Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does Taco Bell at 3177 Jefferson Street offer late-night dining?

Yes, Taco Bell serves late-night food and is open until 2:00 AM on most days, and until 3:00 AM on Fridays and Saturdays.

Brand Certified Facts from Taco Bell

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Certified February 08, 2026Yext Knowledge Graph
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