Taco Bell

3.6
676 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3177 Jefferson Street in Napa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3177 Jefferson Street, Napa, CA
94558, United States

Hours

Reviews

3.6
676 reviews
5 stars
238
4 stars
160
3 stars
141
2 stars
41
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including missing ingredients, small portions, and overall lack of freshness.

Technology Issues

The introduction of kiosks for ordering was met with frustration, as customers found them slow and difficult to use, preferring human interaction instead.

Cleanliness

Several customers noted cleanliness issues within the restaurant, impacting their overall dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • JP
    Joseph Pierini
    Oct 24, 2025
    5.0
    The web app was a breeze to use and made pickup quick and easy. Truly how you should do online ordering. Good job Taco Bell!
  • LG
    Lydia Golden
    Jul 24, 2025
    3.0
    Food was not as I expected
  • JO
    Jeri Oneill
    Jul 15, 2025
    3.0
    Not impressed at all
  • BB
    Brian bailey
    Jun 14, 2025
    3.0
    They have a new AI bot that takes your order its pretty impressive but at the same time it saddens me that the rich want to get richer by taking the job from the kid I always enjoyed talking to at the speaker and see at the window.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through at Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.

Does Taco Bell at 3177 Jefferson Street offer late-night dining?

Yes, Taco Bell serves late-night food and is open until 2:00 AM on most days, and until 3:00 AM on Fridays and Saturdays.