Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3177 Jefferson Street in Napa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
680 reviews
5 stars
239
4 stars
160
3 stars
142
2 stars
43
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews indicated dissatisfaction with food quality, including missing ingredients and small portions.
Technology Issues
The introduction of kiosks and AI ordering was met with frustration, as customers preferred human interaction and found the system inefficient.
Cleanliness
Several customers noted cleanliness issues within the restaurant, contributing to an overall negative experience.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous complaints.
- JRJanissa RodriguezDec 19, 20252.0I used to love this taco bell but they have gone down so bad in overall quality and customer service. They never make the orders right, they canceled my online pickup order and said they don't know what to tell me about it when I came to pick up. Always a looong line, I understand busy and under staffed but its crazy and something is always missing from our order and no one is accommodating. Im so disappointed.
- EBElena BreseeDec 10, 20252.0They threw our tacos in the bag and they didn't give us our chips and they where vary rude
- MPmark paciniDec 5, 20253.0This is the worst Taco Bell. It is like pulling teeth to get someone to make eye contact as to get the restroom code or to ask for water cups. Then, they don't usually know what I am asking for when I ask for cups. Nothing is available without assistance except napkins, so if you end up needing a fork, you stand at the counter for several minutes as they try not to look at you. The good days of Taco Bell seem to have vanished.
- JPJoseph PieriniOct 24, 20255.0The web app was a breeze to use and made pickup quick and easy. Truly how you should do online ordering. Good job Taco Bell!
- LGLydia GoldenJul 24, 20253.0Food was not as I expected
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell on weekdays?
The drive-through at Taco Bell is open from 9:00 AM to 2:00 AM Monday through Thursday, and until 3:00 AM on Friday.
Does Taco Bell at 3177 Jefferson Street offer late-night dining?
Yes, Taco Bell serves late-night food and is open until 2:00 AM on most days, and until 3:00 AM on Fridays and Saturdays.
Can I place an order online for pickup or delivery at this Taco Bell location?
Yes, you can order ahead online or on the mobile app for pickup or delivery.
What payment methods are accepted at Taco Bell on Jefferson Street?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location provide vegetarian menu options?
Yes, Taco Bell serves vegetarian options.
Is there a drive-through available at Taco Bell on Jefferson Street?
Yes, this Taco Bell has a drive-through service.
Which nearby shopping spots can customers visit around Taco Bell?
Customers can visit 'Plants Patio & Things' and 'Very Bad Sister's' shopping stores located near Taco Bell.
Are there other dining options near Taco Bell on Jefferson Street?
Yes, nearby restaurants include 'Mothers Tacos' (Mexican), 'Pizza Hut' (Pizza), 'Yak & Yeti' (Indian and Himalayan Nepalese), 'Pasta Prego' (Italian), and 'Sushi Haku' (Japanese).
Is there a fitness or wellness center near Taco Bell where customers can exercise or relax?
Yes, 'Pilates Napa Valley' is a nearby pilates studio and gym, and 'Amazing Nails & Spa' and 'Relaxing Station Massage' offer beauty and spa services near Taco Bell.
How can nearby services like Western Union and Self-Help Federal Credit Union benefit local customers at Taco Bell?
Customers can conveniently access financial services like money transfers at Western Union and ATM or credit union services at Self-Help Federal Credit Union near Taco Bell, making it easy to manage errands before or after dining.