McDonald's

3.6
892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3224 Jefferson St, Napa, CA
94558, United States

Hours

Reviews

3.6
892 reviews
5 stars
344
4 stars
192
3 stars
175
2 stars
61
1 star
120

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Pricing

Several reviews mentioned that the prices are considered too high for the portion sizes and quality of food.

Service Speed

While some customers praised the fast service, others experienced long wait times and poor service, especially during busy hours.

Cleanliness

The restaurant was frequently noted for its cleanliness, including clean restrooms.

Kiosk Experience

Customers expressed dissatisfaction with the self-order kiosks, finding them complicated and preferring human interaction.
  • TT
    Tari Tarabini
    6 days ago
    2.0
    I won't return to McDonald's. The food is not good, only kiosks which is awful no personal service. Order is always missing something or made wrong. The fries taste different now. Never get a hot meal. Fries always cold.
  • KK
    k
    Dec 31, 2025
    2.0
    I know this is not gourmet but I was not very happy to have not find any lettuce owned in my $12 quarter pounder Trying my best to eat something healthy, I try better next time
  • LA
    Laura Addis
    Dec 30, 2025
    5.0
    I’ve never written a review about McDonald’s before however, I have to say I have never ordered a fillet of fish where the bun was perfectly formed and the sandwich looked and tasted like you would expect it to in pictures.
  • JB
    jack59 black
    Dec 6, 2025
    4.0
    Too expensive for small portions
  • BB
    BigDaddyBD BordelloOfDecadence
    Dec 3, 2025
    3.0
    Two times in a row now they havnt gotten my orders right. At least this last time I got way more food than I ordered. I've been going to this location since I was a little kid. Had a birthday party there in the 70's. I liked it better back when they talked to you, not order at a kiosk. Value is "eh".

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Napa, CA is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's offer drive-thru service, and if so, what are the hours?

Yes, the drive-thru is available every day from 5:00 AM to midnight.