Business Details
About
Mexican Restaurant
Chipotle South Napa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
327 reviews
5 stars
178
4 stars
68
3 stars
28
2 stars
14
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues like overly salty chips, small portions, and spoiled ingredients.
Service
Customer service experiences varied; some praised friendly and efficient staff, while others reported rudeness and mistakes with orders.
Cleanliness
Concerns about cleanliness were noted, with reports of dirty tables and unkempt dining areas.
Order Accuracy
Frequent complaints about incorrect orders, particularly with online orders, leading to customer dissatisfaction.
- NMNikie MaanaoNov 27, 20253.0Food was alright, portions were good. Spent around $25 for two meals and a side of chips. A bit disappointed with the outcome of the chips, they’re super salty. Dipping it in guacamole and the chimichurri sauce didn’t make it any better. There should be an option to do light salt or no salt on the chips. The batch that I got felt like it was dowsed in salt.
- CHChristian HenrriquezNov 9, 20255.0Delicious food! Carne asada burrito was awesome!
- KHKristi HebertOct 25, 20252.0In the middle of cleaning asked for new product. They said, what was there was fresh enough staff's attitude was horrible. I ended up getting beans and white rice.Maybe next time it'll be better
- GMGrant MorleyOct 7, 20255.0Whoever was working October 7th between 11AM-12PM, jeez you guys kill it! I walk in with an order of 9 bowls, and the staff working the food counter blow through it, in and out so fast! Not to mention the supporting staff keeping things full, everyone on that shift is a well oiled machine! They're not scared of the lunch rush, the lunch rush is scared of them!
- EFE. Stephen FulkersonSep 14, 20254.0I really appreciate the way one can customize one's meal.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle South Napa serve?
Chipotle South Napa serves customizable Mexican-inspired fast-casual meals such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in South Napa?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Napa offer pickup and delivery services?
Yes, Chipotle South Napa offers both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle South Napa?
You can order online via Chipotle's official order site at https://order.chipotle.com/ or using the Chipotle mobile app available in the App Store.
Is Chipotle South Napa a good option for customers who prefer sustainable and responsibly sourced food?
Yes, Chipotle prioritizes 'Food with Integrity' principles, sourcing ingredients from farms adhering to humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers at Chipotle South Napa?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What payment methods are accepted at Chipotle South Napa?
Chipotle South Napa accepts credit cards and also offers gift cards as a payment option.
What are some notable places near Chipotle South Napa that I might visit before or after dining?
Nearby you can visit the Black Bear Diner for breakfast or brunch, shop at Michaels Stores for arts and crafts, or relax at Massage Envy - Napa for some spa treatments.
How can I get to Chipotle South Napa using public transportation or nearby landmarks?
Chipotle South Napa is located kitty corner to the Target & Home Depot Shopping Center and across from Black Bear Diner, making it easy to find. Nearby public transit stops servicing these areas can help you get there conveniently.
Are there other dining options near Chipotle South Napa if I'm with a group?
Yes, nearby dining options include The Habit Burger Grill for burgers, MOD Pizza for customizable pizza, and Nick's Roasting Co. for coffee and meals, providing variety near Chipotle.