Subway

Reviews

• AA

  Achevs

  Oct 6, 2025
  5.0
  I didn’t get his name but I was in at 8:00 on the 6th, and he had a beard and glasses, he gave me great service and was very welcoming as well as he did not seem in a rush at all despite the store being a little busy, great customer experience!!
• SB

  Simona Bradberry

  Aug 26, 2025
  5.0
  I’ve been going to this subway for over a year and they always do such a great job on my sandwich. My food is always fresh.
• MG

  michele guillen

  Aug 25, 2025
  1.0
  Upon arrival, I waited approximately four minutes before being acknowledged. The cashier neglected to greet me and appeared more focused on the cash machine. After four minutes, another staff member inquired if I intended to place an order. I confirmed and specifically asked if the sandwich I requested was the meal of the day, to which she nodded in affirmation. Based on this, I assumed the upgraded meal would cost around $12 or less. However, when the total was presented, it was $17 and change, and the cashier stated that the sandwich was not the meal of the day. I expressed my surprise, citing the previous staff member's confirmation. I then attempted to use a gift card, which I had previously used at this location without issue. The cashier was rude and stated that they do not accept those coupons, without even looking at me or my gift card, incorrectly asserting that it was a coupon. I clarified that it was a gift card, not a coupon, and she responded that gift cards can only be redeemed online, not in-store. I was taken aback by her response, especially given my previous positive experiences at this location. Overall, the service was unprofessional, rude, and unacceptable.
• II

  Isac

  Aug 7, 2025
  1.0
  I love giving good reviews, but in this case, it’s just not possible. I left this subway about 30 minutes after going to redeem the $6.99 foot-long sandwich online offer. The 25 minute nightmare began when JAYNAY advised me that I needed to do this through my Subway® app. I’ve done that 10 times at least at other subways with no issues.I attempted to order through the App and it would not go through After several attempts. She attempted to do it and it would not go through. She blamed it on my phone.I asked her if I could just pay cash and she said no, I’d have to pay with a credit card or purchase a Subway® gift card, which I did. After applying the gift card for payment, it would not allow me to post the payment. She blamed it on my phone. She didn’t realize that the app asks you to set up an account with a credit card, along with asking for facial ID, which I am not a fan of. She said she tried denying the facial ID request and it still would not go through. A third time she blamed it on my phone. I asked her with me investing 25 minutes at that point, if she could make an exception and let me pay cash and be on my way, as the sandwich was already halfway made. She refused And continued to blame my phone, which is working just fine. When I told her that the payment was accepted, but the app would not let me skip the facial ID feature, she blamed it you guessed it, on my phone. I’m huge on customer service and Jaynay’s lack of understanding what that means, wouldn’t let her do but I suspect most other stores would do and that’s make an exception, except cash and let me be on my way. I then asked to speak to the regional manager and she claimed that was her. I left a phone number for I’m assuming the franchise owner to call me back and we’ll see if that happens. I did try calling Subway’s corporate offices and what a joke. No one picks up, they refer you right back to the website and that’s not what I would call a customer friendly corporation.
• CH

  Cassidy's Toy Home

  Jun 5, 2025
  1.0
  called ahead to make sure they have unsweetened tea, because I'm diabetic. after I got my food i find out that every drink in stock has sugar.

Frequently Asked Questions About Subway