Food Quality
Customers praised the delicious and flavorful food, particularly the fried chicken, gumbo, and beignets, but noted inconsistency in taste and preparation on different visits.
Service
While many reviews highlighted friendly and attentive service, there were complaints about rude staff and poor customer service experiences during busy times.
Portion Sizes
Some customers expressed disappointment over reduced portion sizes for certain dishes while maintaining the same prices, leading to concerns about value.
Atmosphere
The restaurant is often described as welcoming and cozy, creating a friendly dining experience, although some noted issues with cleanliness and temperature.
Pricing
Several reviews mentioned that while the food is good, the prices can be high for the portion sizes and quality received.