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McDonald's

3.6
(818 reviews)
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Business Details

25280 Madison Ave, Murrieta, CA
92562, United States
(951) 698-3278
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25280 Madison Ave, Murrieta, CA
92562, United States

Hours

Reviews

3.6
818 reviews
5 stars
327
4 stars
176
3 stars
112
2 stars
60
1 star
143

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.

Service Issues

Many reviews highlighted rude staff, long wait times, and incorrect orders, indicating poor service overall.

Food Quality

While some customers enjoyed the food, others complained about cold items and incorrect orders, suggesting inconsistency in food quality.

No Refills Policy

Numerous customers expressed frustration over the lack of free drink refills, which has negatively impacted their dining experience.

Positive Staff Interactions

A few reviews praised specific staff members for their friendliness and helpfulness, indicating that there are some positive customer service experiences.
  • RB
    R B
    6 days ago
    5.0
    Always fast
  • FV
    Francisco V
    Feb 11, 2026
    1.0
    Food took 30 minutes to come out, staff was rude and acted like they didn’t care. This is also not the first time this happens
  • MR
    Mary Rubalcava
    Dec 6, 2025
    1.0
    DIRTY! TRASH EVERYWHERE! No one greeted. Everyone looked miserable. Such a small McDonald's and wasn't clean tables or floor. Wiring showing. Missing piece to the ceiling. Food was ok. Will not be back. No one who came in was happy.
  • BM
    Ben Morlok
    Dec 2, 2025
    1.0
    A guy was washing the driving down paying no regard to people's cars. I waved at him to turn it off and he ignored me waving me in. While waiting for my food, he was spraying behind me, towards my freshly detailed car. I asked him again to stop and he just waved at me. Either he doesnt know engrish, or hes just a bad strawberry. When I drove off he flipped me off. That work needs to be done way before hours, or later. And he should be fired!
  • KK
    Kcufalejandro
    Nov 29, 2025
    1.0
    Manager and staff are rude and don’t care about the lobby customers, lobby is below freezing temperature, always forgetting items probably the worst McDonald’s ever. They will literally have you waiting at the front counter for 5+ minutes and look at you from the kitchen and ignore you like you aren’t waiting to order food. Just a bad place over all
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Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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