Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
40720 California Oaks Rd, Murrieta, CA
92562-5727, United States
Hours
Reviews
4.3
983 reviews
5 stars
588
4 stars
231
3 stars
79
2 stars
29
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude interactions and poor handling of orders.
Food Quality
Generally positive reviews on food quality, especially ice cream and burgers, but some customers noted inconsistencies and issues with specific orders.
Cleanliness
The location is often described as clean, though some reviews mentioned dirty tables and unsanitary conditions.
Service Speed
Service speed varies; some customers experienced long wait times, particularly in the drive-thru, while others reported quick service.
Accessibility
The restaurant is noted for being handicap accessible with ample parking.
- IPIgnacia PerkinsNov 21, 20251.0Ordered food for my family to take home, including a single meat patty for my son, who has a ton of food allergies. The only way they could process this, was for me to pay for a cheeseburger and take everything off of it and note food allergies, which we did, which is stated very clearly on the receipt. When we got home, we found that they gave us a full cheeseburger with everything on it. When I tried to call to let their manager know that their staff made our order incorrectly, nobody would pick up the phone. For 15 minutes, my calls would not go through to a person and would be automatically disconnected after a few minutes of nobody answering, and I'd have to call again. But, ultimately, nobody answered any of the times that I called. Incorrect order plus zero customer service available equals bad rating. This is not a "cross-contamination" issue as mentioned on their website - this is outright people not caring to do their jobs. It's been several years since I've been here because my last visit had chunks of peanuts in my strawberry shortcake blizzard and I experienced anaphylaxis. I tried to give them another shot today because we could note food allergies, but clearly they just don't care.
- CTChristie TNov 13, 20255.0The cleanest DQ I've been to. A-1 customer service provided by JAKE! He was quick to greet, take my order & had a very positive, friendly attitude while doing so. I ordered the slush float & a grilled cheese. Cost efficient & of course quality taste. The grilled cheese fresh off the grill was soooo yummy, imma cheese lover and they gave me the perfect cheese to bread ratio. Plenty of Ice cream cakes readily available. Had a great visit at this location, stopping in before I hit the road home! Handicap accessible, clean bathrooms and plenty of public parking available. Drive-thru available!
- SSsusan schaefferOct 23, 20255.0The prices are reasonable.
- DPDeborah ParkOct 18, 20251.0I'm not a huge fan of poor customer service.
- LKLucille KagehokoushaOct 12, 20255.0Drive thru for a chocolate dipped cone. Happiness for I'm ess than $5
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Murrieta?
The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those with disabilities?
Yes, the location is family-friendly, offers high chairs, wheelchair accessibility, and welcomes children.
Can customers order Dairy Queen Grill & Chill menu items online?
Yes, you can place orders for pickup through their online ordering website.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available for customers.
Does Dairy Queen Grill & Chill have restrooms available for customers?
Yes, restrooms are available at the location for customer use.
Where is Dairy Queen Grill & Chill located?
It is located at 40720 California Oaks Rd, Murrieta, CA 92562-5727, United States.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby food options include Papa John's Pizza, Subway, KFC, and another Dairy Queen ice cream shop, providing a variety of dining choices.
What medical and wellness centers are near Dairy Queen Grill & Chill?
Nearby medical and wellness centers include Heart and Vascular Wellness Center, Murrieta Dental Group, The Oaks Surgery Center, and Murrieta Chiropractic, among others.
What local services can customers find near Dairy Queen Grill & Chill?
Near the restaurant, customers can find services such as Stews Barber Shop, California Oaks Chiropractic, California Chiropractic Relicensing Seminars, and various dental offices.