Place has really bad customer service need attention to hospitality
JP
James Pena
Feb 16, 2026
1.0
Sad to see this in my ranch ruined my entire appetite. Went back and got my refund for my food.
Guy came out from the back room and guess what he wasnt wearing, a hair net. Both workers there had long hair so i would assume they would be wearing hair nets. While working with food.
I asked the young gentleman if they wear hair nets and said yeah. I asked him when yall cook? He said yeah, so i asked him why weren't they wearing them when they were cooking my food and didnt he have a response for me. I don't blame the kid i blame whoever is in charge of these employees, not wearing the proper PPE while working with food.
Please do better.
MM
M M
Jan 2, 2026
5.0
Just tried this place for the first time today (1/2/2026) and it was absolutely FIRE! The guy who on my receipt said was Lazaro, suckered me in with a free sample… went and did my shopping, took it back to the car, and came back in for a sandwich. Got the Bacon Chipotle Chicken sandwich and the other guy cooking said “You want that regular or the way I make it for samples?” And I said “However you would make it for YOU”… definitely did not disappoint. The sauce was sweet like honey with a bit of spicy kick, everything was absolutely super hot and fresh, and Lazaro and the other guy cooking were friendly and funny. Also got the cajun cheese fries and definitely some of the best ones in town. Just downloaded the app to get some discounts and gonna head back again this weekend. Absolutely recommend!
KH
Kim Hernandez
Oct 24, 2025
5.0
Food was delicious and fresh! The guy was alone and he handled our orders and cooking for our work crew! Luckily someone came in to help towards the end of the orders but he was getting it out quickly! Highly recommend!
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on Murrieta Hot Springs Rd?
Pickup is available every day from 10:00 AM to 8:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; only pickup is available.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 41200 Murrieta Hot Springs Rd, Murrieta, CA 92562, USA.
What types of payment does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa.
What is the main phone number for Charleys Cheesesteaks?
You can reach Charleys Cheesesteaks at +1 951-428-5711.
Where can I find more information or place an order online for Charleys Cheesesteaks?
Visit their website at https://order.charleys.com/menu/walmart-murietta-hot-springs-rd/ for menus and online ordering.
Are there any supermarkets nearby Charleys Cheesesteaks for convenient shopping?
Yes, Walmart Murrieta Supermarket is nearby, making it easy to do your grocery shopping before or after dining.
What other dining options are near Charleys Cheesesteaks on Murrieta Hot Springs Rd?
Nearby dining includes McDonald's for fast food, Toast Murrieta for breakfast and brunch, and Spicy Noodle for Thai cuisine.
Is there a hotel close to Charleys Cheesesteaks for visitors needing accommodation?
Yes, the Residence Inn by Marriott Temecula Murrieta is nearby, offering convenient lodging options.
Can I combine a visit to Charleys Cheesesteaks with entertainment options nearby?
Definitely, you can rent movies or games at Redbox nearby or visit the swimming school Swim to Shore Swim School for active fun.
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