Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 975 North Shoreline Blvd in Mountain View. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported rude and dismissive behavior from staff, with several instances of poor customer service experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers expressing frustration over receiving the wrong items consistently.
Food Quality
While some customers enjoyed the food, others complained about the freshness and quality, with specific mentions of soggy tacos and poorly prepared items.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty conditions in the restaurant and others mentioning a well-maintained environment.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times while others praised the quick service.
NM
Niko Malek
Oct 30, 2025
1.0
Gives you horrible stomach aches
MA
Muhammed Ak
Oct 20, 2025
1.0
I’m a DoorDash driver, and I occasionally eat here. The old and grumpy man working there treated me with complete disregard just because I’m a DoorDash driver. Being a driver doesn’t mean we can’t be your customers. If you don’t like your job, you shouldn’t take it out on others. No one deserves to deal with your bad energy. I hope the owner of this place takes my comment seriously. That man is betraying his job. Nobody is superior to anyone else. It’s time to let go of that mindset.
CB
cameron brockway
Aug 28, 2025
5.0
very polite staff
RR
Rod
Aug 10, 2025
1.0
This review is for who our receipt shows as our cashier, Yasmin S. Who worked 11-12PM shift 08/09/2025. I’ve never experienced such rude, dismissive behavior from a fast food drive through in 30+ years. Not only did she get my order wrong on multiple simple, standard items, but when asked to correct it, she impolitely refused. Her tone, demeanor, facial reactions were of disgust and contempt for customers. If I were the owner of this Taco Bell establishment, or even Taco Bell corporate, I wouldn’t want someone like that tarnishing customer experiences. 0/5 for Yasmin S at Taco Bell North Shoreline location.
IS
Iuliia Sh
Aug 7, 2025
1.0
One big disappointment! The amount of food, you understood, was just enough to cover the bottom of the plates!!!! If you order to go, check the amount of food in the plate before you leave!!!