Safeway

4.2
1815 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 645 San Antonio Rd, Mountain View, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (650) 948-4533. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
645 San Antonio Rd, Mountain View, CA
94040, United States

Hours

Reviews

4.2
1,815 reviews
5 stars
980
4 stars
507
3 stars
151
2 stars
49
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and inadequate assistance.

Store Hours

The store is frequently not open 24 hours as advertised, leading to frustration among customers.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, although some customers mentioned issues with product freshness.

Pricing

Customers found prices to be high compared to competitors, with some expressing dissatisfaction over pricing discrepancies.

Product Availability

While the store has a good selection of fresh produce and other items, there were complaints about specific products being out of stock or not fresh.
  • TT
    TAWANA
    Dec 30, 2025
    5.0
    Always getting fresh fruits from here, literally the only place that is open till late night.
  • WJ
    w j
    Dec 29, 2025
    1.0
    It is very bad customer service experience at SafeWay store 705 of 570 North Shoreline, Mountain View. I went this store about 12/19/2025 7PM. I try to buy one meat with special price needing $50 purchase requirement. I have meet all the requirement, but the store use all kind of excuse to deny the qualification. The store can not provide detail reason for this when I asked. I call the headquarter customer service three times, once at the same night, other two at 12/29/2025, but no one can help on this. The meat has quality issue also and not fresh. Wish the store can address my complain as soon as possible.
  • MZ
    Ming zhang
    Dec 29, 2025
    3.0
    I always buy safeway fresh baked french bread, now the bread price goes to 2.99$, and the bread length curt 1/3. No more safeway any more. just go to Nob Hill
  • GM
    Gina Mott
    Dec 22, 2025
    5.0
    Found lamb shanks for recipe seen on the stay at home chef's you tube channel. Also found chicken bone broth with ginger and tumeric in the meat section.
  • SK
    SongHong King
    Dec 7, 2025
    1.0
    We went there to return a package. There was no one at the customer service desk, even though two Safeway staff members were chatting nearby. After I approached them for help, they paged someone who was supposed to assist us, but that person was already helping other customers. The two chatting staff members continued their conversation until one of them finally decided it was time to help us. There is another Safeway, a Trader Joe, and a Walmart very close by, and the staff at those locations are always effective and efficient in their customer service. This Safeway, however, is not. This is clearly a management problem. Please retrain your staff

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!