Panera Bread

Reviews

• CC

  Cami

  Feb 26, 2026
  2.0
  Make sure to pay attention when they call names. I had put my first name in at the self-service kiosk and paid with a credit card. But the name they called was my first initial and last name because that's what was on my credit card and that's what was printed out on their order receipt. I was listening for them to call out my first name and they never did. So my food had been sitting there for 20 minutes. The food was fine, even though it wasn't hot anymore. I don't think I'll go back.
• CF

  Car Fen

  Feb 22, 2026
  5.0
  Reliable menu. Great butternut squash soup!
• MC

  MARC Concepts

  Feb 10, 2026
  1.0
  I use the kiosk to order café Chai latte and instead of it giving me just one pump of syrup it added an extra pump so my child latte was extremely sweet with four pumps of sugar. They were reluctant to even apologies or say that the system might have gotten it wrong. The latte was cold, which is not what I was looking for on rainy cold winter day. Next, we ordered a loaf of country sourdough bread they did not even offer to cut it because the kiosk did not have that option. They packed a one and a half foot long sourdough loaf and handed it to me. This is my second experience at Panera, which has been horrible. I went to the Cupertino Panera the lady at the counter had a hard time understanding my order and we went back-and-forth for so long. I’m all for folks being multilingual however, if English is not their first language, I believe they should not be taking orders or be at the customer service and they can certainly help another areas. I finally had to walk away with a dish that I did not really order and I didn’t want to make a big deal about. But after today’s cold chai with four pumps of sweetener and uncut 2 foot long loaf of sourdough bread I will honestly not step into Panera’s again.
• BG

  Brandon Graham

  Feb 9, 2026
  5.0
  I made a huge mistake on my order, but they were kind and helped me out. Much appreciated.
• HA

  Holly Augustine

  Feb 3, 2026
  5.0
  Love Panera for their extensive menu, somewhat reasonable prices (it’s California after all) and quick service. They have a new batch of sandwiches and our group ordered the chicken blt and chicken w/ bbq sauce. Both were delicious. New options include apple instead of chips or another slice of bread. Panera is reliable in the overall quality and taste of its food. No salad order this time, but their salads are always delicious,

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