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McDonald's

3.8
(1274 reviews)

Business Details

952 El Monte Ave, Mountain View, CA
94040, United States
(650) 967-0328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
952 El Monte Ave, Mountain View, CA
94040, United States

Hours

Reviews

3.8
1,274 reviews
5 stars
563
4 stars
290
3 stars
198
2 stars
60
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order inaccuracies.

Food Quality

Several reviews mentioned undercooked food, missing items, and poor freshness, leading to disappointment.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported dirty conditions and poorly maintained facilities.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and helpful staff members, particularly during busy times.
  • KT
    Kimo T
    Feb 16, 2026
    3.0
    Breakfast, lunch, and dinner is always cold and not fresh. French fries are cold and seems like they've been sitting for a long time. Not freshly fried, just kept in a warmer.
  • KG
    KERRY GIROUD
    Feb 14, 2026
    1.0
    Always missing items when we do drive through or curbside. Their phone is constantly engaged!
  • RA
    RONAK ANTIL
    Feb 11, 2026
    1.0
    Chicken fillet was not cooked well and when I told to the staff instead of checking it they were rude
  • SE
    Sue Ewert
    Feb 6, 2026
    1.0
    So disorganized!!!! Paid for a drink and given a receipt with a number. After 10 minutes of waiting they gave me a cup from behind the counter the cashier failed to give me. Surprised because McDonald's usually does better with efficiency. Not this one!
  • JL
    Jose Lima
    Feb 2, 2026
    1.0
    They towed my car! Do not park there, they will tow you too and it was over $500 to get it back! It was only there for a few hours!!!!!!!!!!!!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 952 El Monte Ave, Mountain View?

McDonald's is open from 5:30 AM to 12:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru services?

Yes, the drive-thru is available daily from 5:30 AM to 12:00 AM, extending to 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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