Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and frequent order inaccuracies.
Food Quality
Several reviews mentioned undercooked food, missing items, and poor freshness, leading to disappointment.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported dirty conditions and poorly maintained facilities.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members, particularly during busy times.
KT
Kimo T
Feb 16, 2026
3.0
Breakfast, lunch, and dinner is always cold and not fresh. French fries are cold and seems like they've been sitting for a long time. Not freshly fried, just kept in a warmer.
KG
KERRY GIROUD
Feb 14, 2026
1.0
Always missing items when we do drive through or curbside. Their phone is constantly engaged!
RA
RONAK ANTIL
Feb 11, 2026
1.0
Chicken fillet was not cooked well and when I told to the staff instead of checking it they were rude
SE
Sue Ewert
Feb 6, 2026
1.0
So disorganized!!!! Paid for a drink and given a receipt with a number. After 10 minutes of waiting they gave me a cup from behind the counter the cashier failed to give me. Surprised because McDonald's usually does better with efficiency. Not this one!
JL
Jose Lima
Feb 2, 2026
1.0
They towed my car! Do not park there, they will tow you too and it was over $500 to get it back! It was only there for a few hours!!!!!!!!!!!!!!
What are the regular opening hours for McDonald's at 952 El Monte Ave, Mountain View?
McDonald's is open from 5:30 AM to 12:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.
Does this McDonald's location offer drive-thru services?
Yes, the drive-thru is available daily from 5:30 AM to 12:00 AM, extending to 1:00 AM on Fridays and Saturdays.
What delivery options are available at McDonald's Mountain View?
The location offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.
How can I order food from McDonald's online?
You can order through the McDonald's App available on iOS and Android, or directly via the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any rewards programs offered by this McDonald's?
Yes, you can participate in MyMcDonald’s Rewards to earn points toward free food.
Is free WiFi available at the McDonald's on El Monte Ave?
Yes, this McDonald's location offers free WiFi service to customers.
What nearby places can I visit before or after my McDonald's visit?
You can check out Panera Bread for bakery goods, Walgreens for pharmacy and convenience needs, or the Dance Theatre Shop for shoe and clothing shopping.
Are there any nearby transportation or travel services close to McDonald's?
Yes, Hertz Car Rental at Mountain View El Camino Real and The Exchange Network ATMs are nearby for travel and financial services.
What local attractions can I visit near this McDonald's location?
You might enjoy visiting Point Reyes National Seashore for outdoor activities or Villa Monte, a local landmark and retirement home nearby.
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