Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,244 reviews
5 stars
553
4 stars
285
3 stars
195
2 stars
58
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality, with some customers experiencing undercooked items and missing ingredients, while others praised freshness and taste.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Staff Performance
While some staff were described as friendly and helpful, others were criticized for poor service and unprofessional behavior.
Value for Money
Customers expressed concerns about rising prices and inconsistent portion sizes, impacting their perception of value.
- EGEdgar Gonzalez4 days ago5.0Muy amable los trabajadores 👍
- JLjustin leeNov 16, 20251.0Horrible service. Had coffee spilled all over my order after waiting 40 minutes
- CPCameron PhillipsNov 10, 20255.0They let me take my bike inside to reach the patio and eat with it out there! Thank you for that! Also the bathrooms did not need a passcode which was helpful. I’ll definitely be back if I’m in the area!
- NNNWTOct 25, 20251.0One of their employees hit me as I was walking out the restroom. I told a man who claimed to be the manager. Turned out he wasn’t and was just covering up for the kid. The kid then confronted me in the dining room as I was trying to leave. Blocked my path and wouldn’t let me leave. I informed the real manager who was wearing the name tag. The kid mouthed off and lied that it didn’t happen. The manager immediately left with him into the back area. I thought she would return and speak with me. Nope. I waited several minutes. She didn’t return. Avoid this place
- LLLLLOct 25, 20251.0I called them about if they have the green boo bucket, the person told me on the phone they had it so we drove 30 miles to bring our toddler here; now his totally disappointed. I don’t know why you do that to a boy
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 952 El Monte Ave, Mountain View?
McDonald's is open from 5:30 AM to 12:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.
Does this McDonald's location offer drive-thru services?
Yes, the drive-thru is available daily from 5:30 AM to 12:00 AM, extending to 1:00 AM on Fridays and Saturdays.
What delivery options are available at McDonald's Mountain View?
The location offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.
How can I order food from McDonald's online?
You can order through the McDonald's App available on iOS and Android, or directly via the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any rewards programs offered by this McDonald's?
Yes, you can participate in MyMcDonald’s Rewards to earn points toward free food.
Is free WiFi available at the McDonald's on El Monte Ave?
Yes, this McDonald's location offers free WiFi service to customers.
What nearby places can I visit before or after my McDonald's visit?
You can check out Panera Bread for bakery goods, Walgreens for pharmacy and convenience needs, or the Dance Theatre Shop for shoe and clothing shopping.
Are there any nearby transportation or travel services close to McDonald's?
Yes, Hertz Car Rental at Mountain View El Camino Real and The Exchange Network ATMs are nearby for travel and financial services.
What local attractions can I visit near this McDonald's location?
You might enjoy visiting Point Reyes National Seashore for outdoor activities or Villa Monte, a local landmark and retirement home nearby.