McDonald's

3.8
1766 reviews
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Business Details

1060 Rengstorff Ave, Mountain View, CA
94043, United States
(650) 428-0960
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1060 Rengstorff Ave, Mountain View, CA
94043, United States

Hours

Reviews

3.8
1,766 reviews
5 stars
685
4 stars
460
3 stars
332
2 stars
112
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and mishandling of orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out areas needing improvement.

Speed of Service

While some reviews praised quick service, others experienced long wait times and delays.

Food Quality

Mixed feedback on food quality, with some enjoying their meals while others reported issues like food poisoning.
  • LE
    Luis Estrada
    Nov 17, 2025
    4.0
    5 star for the people who work hard and they are very friendly.
  • SS
    S
    Nov 11, 2025
    1.0
    Apparently an order of a snack wrap with extra ranch, no lettuce, extra cheese, translates to spicy snack wrap with extra lettuce and regular cheese. What a joke.
  • KS
    kraken_ scripts
    Nov 2, 2025
    1.0
    I ordered all drinks my Powerade came out watery and I saw the lady pour water out knowing it was watery and still try to give it to us to the tops were a nasty green color which made me end up not drinking any of it
  • GA
    Gloria Alfaro
    Oct 25, 2025
    3.0
    I went through the drive thru and the young man only gave me one drink so i respectfully told him i was missing one more drink and he looked at the bunch he had already made and just pick one out and gave it to me. He was also kind of rude. One packet of ketchup and one ranch was given to us for two meals.
  • JO
    JaMeah Oliver
    Oct 23, 2025
    1.0
    The lady who took my order was nice , the lady who presented my order was extremely rude , when I asked her if my drink had what I asked for cause it didn’t look like it she had this nasty look on her face I looked at my order and the order for my drink was taken wrong so not her fault but still having a nasty attitude was not called for so I drove around to not hold up the line and I was going to go in the store to talk to a manager the lady saw me at the door (it was locked ) and walked away so I got back in my car to go through the drive through , I get back to window and I said I want to talk to the manager the manager is no better no greeting no nothing so I asks for the general managers number she pointed to a sticker on the outside window I asked if he or she ever in office she said no. Not once did she ask what the problem was or can she help with something ! Terrible customer service I had someone behind me so I didn’t want the line to be held up ! I won’t be returning to this McDonald’s the worse customer ever!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1060 Rengstorff Ave, Mountain View?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery 24/7 with options including same-day delivery and no-contact delivery.